I just spoke with the manager (Mitchell) about my complaints below and he was excellent on the phone. He is working to resolve the issues described below with us and we will give this place another try. Hopefully I can come back and write a better review after our next stay. Thank you Mitchel for getting on top of this. I will definitely write a new review after our next stay.
Upon arrival ( 2 rooms) they both had Dirty bathrooms (Hair left in them and not just one or two), and one kitchen had melted ice cream down the front counter. Both had cigaret burns or some kind of melted burn in the blankets and stained carpet. All vane-ere is coming off the furniture and when we called, they just said... It's old. Don't worry about it. (We where concerned about being held responsible for the damage already in the room). They didn't address the cleanliness.
We resolved to stay and on the final night there where guests above us making horrible noise all night long. We complained a few times and the front desk said others where complaining too and they where calling the police. Long story short, this went on all night long with no resolve. Almost like the staff was afraid to confront the offending guests.
- Extended Stay Huntington Beach
- Extended Stay America Huntington Beach
- Huntington Beach Extended Stay
