My wife and I have stayed here twice now, both times for 5 days. My wife and I make about 4 trips a year to Huntington Beach area. The hotel is very nice and great location. The problem is the hotel staff has treated us very poorly both times. As our trips are for work pleasure combo we check in wearing blue jeans, teeshirts or shorts depending on the weather. The hotel staff is very rude and condinsending towards us both times. If you don't show up wear a suit they act like you don't belong there. Which is really crazy as they like to give an image of a surf hotel. If I can afford to stay there for 5 days a couple of times a year I can obviously afford to stay there. The way a hotel staff (female) spoke to my wife at check in we almost left on the spot, as she almost brought my wife to tears. The staff is very snobby which is funny because I am sure none of them could afford their prices.
In addition we ordered room service and had chicken Cesar salads they were unedible. The lettuce was rusty and the dressing was awful and smelled of bad fish and the one bite we each took it tasted of spoiled bad fish. I know real Cesar salad have an anchovie dressing and had really good Cesar's and know what there are supposed to taste like. When we called to have the trays picked up the staff asked how our meal was we told them that the salads were very disapointing and bad, they replayed ok were will be up to take your trays have a nice evening. Not even inquiring what was wrong with them. I suppose we could have made a bigger fuss but we are not those kind of people.
I do like the hotel location but, our next trip to Huntington Beach I think my wife and I will be staying at the neighboring hotel next door.
So in short if you are going to stay at this hotel dress in your best suit, stick your nose in the air and you will fit in just fine. And be leary of their Cesar salads.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC