Usually stay in Newport Beach, CA but dicided to stay in Huntington Beach instead at the Shorebreak Hotel which is really right across the street from the beach. Hotel and restaurant are great but when I reserved the room they had an option to upgrade your room at check in to a better view room at a reasonable rate. Check in time is 3 P.M. We flew into town and arrived at 1:30. Went to front desk and advised them we would like to upgrade our room and that we would be at the beach until the 3 P.M. check in unless a room was available. They said there were no upgrades available and that our reserved room was not ready and they would call when it was ready. 3:10 and no call. I called the hotel and they said yes room is ready. I asked if it had just become ready and they said it had been ready since about 1 P.M. when it was cleaned. Interesting! When we arrived I overheard a couple asking if there were any rooms available and the front desk response was yes, we have numerous rooms, including ocean front and ocean view available. Wow! My wife heard this and we almost say lets get out of here but stayed. They better get there act together. I sent a letter to the hotel owners and it has been a month and no reply.

The location is excellent, the parking is expensive (but necessary) however if you are a member of Joie de Vivre they have great deals, which we used (and I think the membership is free). The room was nicely done, the ambience and the restaurant a little overly stylish (they are playing at environmentalist this year - ie fancy imported BOTTLED water on your pillow instead of chocolate!) but all the people, including the wait staff at the restaurant, were very approachable and friendly and real. Although our trip was for business, the hotel and the beach across the street made it seem like a vacation! The plethora of gray-haired surfers were really fun to watch.

Loved it! GREAT service and the location can't be beat. Huge rooms; very comfortable. Nice property in general. The extras like beach chairs & towels at no extra charge are much appreciated. I HIGHLY recommend this hotel.

This is the greatest location in Huntington, on the Strand for shopping and right on the water. The ocean view suites are well worth it!

Very hipster surfer decor, but not pretentious at all, like the city itself. Have stayed here 4 times, each time the service has improved. With laid back SoCal, sometimes you get laid back service. However, always friendly, genuinely happy seeming people working there.