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America's Best Value Inn & Suites – reviews, photos

74 Healdsburg Ave, Healdsburg, CA 95448
Hotel amenities
America's Best Value Inn & Suites
Ranked #8 of 9 hotels in Healdsburg
3.0 of 5 stars 35 Reviews
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35 reviews from our community

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Tampa Florida
Senior Contributor
42 reviews 42 reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
“Basic Accommodations”
3 of 5 stars Reviewed 28 September 2011
1
person found this review helpful

This was the last affordable room in the town , becasue it was the Art Festival weekend.

The room was clean and had plenty of towels.

We had two double beds, not real comfortable! The bathroom did not have a light over the sink.

It did have a small fridge and microwave.

We were within walking distance to the town square as well as fast food and a market.

The draw back is the had to walk about 1/3 block in a very busy road, becasue the hotel thinks it is more important to have flowers in front of their hotel instead of a safe place for the customers to walk. I would want this changed right away!!

I would not stay here again if I could find a hotel in the same price range and with a side walk. We paid $200.00 for one night with the tax.

  • Stayed September 2011, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abvishealdsburg, General Manager at America's Best Value Inn & Suites, responded to this review
16 April 2012
Dear Guest,
We appreciate your comments. I would like to inform you that the city of Healdsburg has been working on revitalizing the central Healdsburg corridor which we hope will include new sidewalks and bicycle lanes so guests can safely walk or bike from our property to downtown. From a property level standpoint, unfortunately we cannot make these changes. We are hoping and urging the city to start this project soon. We do have access to Healdsburg avenue thru the rear of our property onto Exchange avenue where generally there is very little traffic and guests can get to the part of Healdsburg Avenue with sidewalks.
We will be sure to inform future guests about this alternate access.
Thank you very much for your business and we hope to see you again in the future.

Sincerely,
Kam
General Manager
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San Francisco, California
1 review
“These guys totally screwed us”
1 of 5 stars Reviewed 19 September 2011

These guys totally screwed us. We booked on Hotwire and when we asked for two double beds, they said "that'll cost you the difference between your Hotwire price and our rack rate." Since we didn't want to sleep in the same bed (two guys working in the area), they knew they had us over a barrel... they said "we'll give you a great rate the NEXT time you come." thanks but no thanks.. there won't be a next time.

  • Stayed September 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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abvishealdsburg, General Manager at America's Best Value Inn & Suites, responded to this review
16 April 2012
Dear guest,
We sincerely regret this incident and apologize for the inconvenience. This is one of the down sides when booking at sites like Hotwire or Priceline. These online booking companies, who we contract with, have very strict rules for us. They do not allow us to make any changes to reservations. They also charge very large commissions for every booking we receive through them so if we were to further discount the rooms or change rooms types to ones that are typically higher rates, small properties like ours don't actually make any money at all. My recommendation for all our guests is to book directly with any property and also feel free to request the rate you see on line so that way we have the most amount of flexibility in terms of making changes and in the process provide some decent margin for the property. It provides incentive to both parties when booking direct.
We which we could have done better for you and regret that were unable to.
Sincerely,
Kam
General Manager
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Pacifica, CA
Top Contributor
78 reviews 78 reviews
Reviews in 26 cities Reviews in 26 cities
38 helpful votes 38 helpful votes
“great location, nice pool”
4 of 5 stars Reviewed 20 August 2011

it's right off the Central Healdsburg exit and is a 2 block walk from the Plaza and downtown. the location is amazing!

the room was funny. there was a red stain on the carpet (surprisingly not wine) and some random smears on the bathroom and bedroom walls. the lamps all had the plastic covering on them. they had dispensers for shampoo and soap. still though, the bed was comfortable and clean as were the towels. can't ask for more given the location and the price.

the pool and hot tub are open from 9am to 9:30pm. this was perfect for a post dinner soak and midafternoon swim on a hot day. i'd stay here again just for the pool!

the breakfast was laughable. don't bother. the room has two tables and little room for all the guests to maneuver around each other. they had whole milk for the stale cereal. one half of the toaster wasn't working and the apple juice was so watered down it looked like water. go and frequent the Downtown Bakery instead. you will be much happier.

  • Stayed August 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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abvishealdsburg, General Manager at America's Best Value Inn & Suites, responded to this review
19 April 2012
Dear Guest,
We appreciate your comments and are happy that you enjoyed your stay. Our property's proximity to Downtown Healdsburg Plaza and the Russian River Memorial Beach are two of the reasons why many people choose to stay with us. We also strive to provide the best accommodation at the best price compared to any other property in the area.
Regarding our rooms, we have implemented several green initiatives to reduce our carbon footprint. One of them is through the use of soap, shampoo and lotion dispensers. Many properties use individually packaged soap and individual plastic shampoo and lotion bottles. These create large amounts of waste that end up in landfills. By using dispensers, we are eliminating a large quantity of plastics going into our landfill. This is just one of the ways we are trying to reduce waste and be a responsible business. For guests who prefer individual packaged items, we do have a small stock of these items on hand but would prefer them to use dispensers. If you have other suggestions to help reduce waste and conserve energy, please let us know. We would greatly appreciate it.
Thank you,
Kam
General Manager
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Southern California
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Clean and inexpensive for the area”
3 of 5 stars Reviewed 4 August 2011

Stayed here for the Vineman race. It was close to the finish line and about 30 minutes from the start. The hotel was clean. We did request a wake up call for 3:20AM, which we did not receive, so please set a back up alarm as I don't think this is automated like other hotels. The wireless internet wasn't working, but we received a cable from the front desk and had no problems after that.

I would also skip the breakfast (cereal and such) and head over to McDonald's for a cheap breakfast within walking distance, or there are a few nicer diner/coffee shop places along the main drag. They tend to open at 8:00, so if you're an early bird, be prepared to wait.

I would stay here again as the hotel was clean, the bed was comfortable, and the room was spacious. Bring an extra pillow if you sleep with 2 pillows, like I do.

  • Stayed July 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abvishealdsburg, General Manager at America's Best Value Inn & Suites, responded to this review
19 April 2012
Dear Guest,
I would like to thank you for your patronage and your comments. I apologize for the inconvenience caused due to the missed wakeup call and the WiFi issues. We have verified our auto alarm system works and are also including an alarm clock in each guest room. Regarding the free WiFi, we are changing our service provider and service plan which will insure greater bandwidth and are installing new equipment with greater range. With these changes, our guests will have reliable access to WiFi.

Thank you,
Kam
General Manager
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Daytona Beach, Florida
1 review
“nice affordable place”
4 of 5 stars Reviewed 12 July 2011

This was a last minute trip for us to Healdsburg so didn't know what to expect when we booked at this hotel. We were pleasantly surprised. The staff was really friendly and accommodating. The place looks like it was recently remodeled. The rooms were comfortable but did hear some noise from adjacent room. Other than that, it was a great affordable place for a weekend getaway. We will definitely be back.

  • Stayed May 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask markD512 about America's Best Value Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abvishealdsburg, General Manager at America's Best Value Inn & Suites, responded to this review
19 April 2012
Dear Guest,
We thank you for taking the time to provide your feedback. We continually striving to give our guests the best experience and the best value when staying with us. We hope to see you real soon.

Sincerely,
Kam
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about America's Best Value Inn & Suites

  • Americas Best Value Inn Healdsburg
Address: 74 Healdsburg Ave, Healdsburg, CA 95448
Price range (per night):* INR5,113 - 10,505

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