I've stayed here twice, about a year apart. My room was very clean, the staff kind and helpful. Granted, I came from the Santa Cruz mountains, where "quiet" is a given - but despite my sensitivity to noise, the room was comfortably quiet (for being on a major city street). I would happily book another reservation here, given the opportunity and need. I enjoyed nice chats with manager each morning at breakfast - which was tasty and abundant. Great value, all around, for the money.

This was a place I chose simply on the lowest price. It's very affordable, but there are many concessions. It is right next to the highway, so the hotel is fairly noisy. The rooms are OK for sleeping, but not very clean or well maintained. The location is convenient for highway access, and there is plenty of dining nearby. It's has a fairly gritty feel to it, but it offers all the basics a low budget traveler would need.

Days Inn Hayward has got to be the worst hotel I have ever stayed in including the one I rented in Phoenix AZ that came with no drapes on the window and a cat that had defecated all over the room prior to check in.

It was supposed to be a non-smoking room which it clearly was not. It was supposed to be handicap accessible, which they called it based on one grab bar inside the bath tub that no handicap person could possibly get into to reach said grab bar. On entering the room the lights failed to work. The desk clerk repeatedly jumped up smacking the light fixture until it finally glowed dimly. His explanation was they were energy saving bulbs and sometimes took some doing to get to light.

They printed out a contract saying I would be billed a $200 cleaning fee if it was determined I smoked anything but tobacco in the room (remember, this is supposed to be a non-smoking room to begin with.) and that I would be billed for any damage. I hand wrote on the contract that I would not be paying for the broken chair in the room. The clerk offered to remove the chair from the room, I said that would be good, but he never made any attempt to remove the chair.

While I was standing outside the room I noticed the local sheriff going through the parking lot running all the license plates of the vehicles there. I found myself hoping they would make numerous trips through the lot although I did not see them again, even when my car alarm went off.

The surrounding area was apparently near enough to a hospital that we heard sirens until we finally gave up and left at 4am, over tired with a long ride ahead.

On arriving home I was going over my credit card statements to find that in addition to charging me for the room, I was being charged an additional $181.80 with no explanation. Since these charges were made on 1-13-11 this was weeks before our stay which was on 1-30-11. I contacted my credit card company and am contesting these charges, but now believe I will have to keep an eagle eye on the statements that come in to insure they have not charged me for more things not authorized. In addition to staying away from all Days Inn's in future, I also would avoid using hotelplanner.com to book any stays.

Hotelplanner.com was unavailable by telephone to discuss the billing problem and was not helpful when called to verify the handicap accommodations supposedly available at the hotel. I would not recommend this hotel to an enemy let alone a friend.

Added note: they have free internet but since it is not secured in anyway, it is not safe to use.

I stayed three nights and felt I got a good value for the money spent. The owners/managers were pleasant and accomodating. Room was on the 3rd floor, but the elevator worked fine. Some freeway noise, but not too noticable when doors and windows were closed. Nice bed and I liked the five pillows. Good flat screen TV, but was harder to select channels with satellite service remote than my cable remote at home. I had to drive a couple of miles to fine suitable restaurants. Continental breakfast spartan but adequate. The room was clean and had maid service daily. Fridge, microwave, iron and board and hair dryer all worked and were clean. Not a resort motel, but I would recommend this Days Inn to anyone wanting a comfortable room without spending a lot.