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MainStay Suites – reviews, photos

2.5 of 5
835 West A St., Hayward, CA 94541
Hotel amenities
MainStay Suites
MainStay Suites
MainStay Suites
MainStay Suites
MainStay Suites
MainStay Suites
Ranked #11 of 14 hotels in Hayward
2.5 of 5 stars 15 Reviews
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15 reviews from our community

    Trip type
Traveller rating
    4
    3
    1
    3
    4
Date Rating
Billings, Montana
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Filthy”
1 of 5 stars Reviewed 21 September 2011
2
people found this review helpful

I travel to the Bay Area a lot for work and was looking for a place I liked and would like to return to when I am in the area. The photos of this hotel looked nice. In reality it was among the filthiest hotel I have stayed in 15 years. And I have stayed in a lot of hotels. I was booked for 3 nights this trip. I stayed only one night and if it hadn't been such a long day I wouldn't have stayed at all. It is awful.

Room Tip: My tip: Don't stay here/ You will regret it. Filth abounds.
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  • Stayed September 2011, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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uk
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“great hotel good place to relax.”
4 of 5 stars Reviewed 27 May 2011

i have stayed here a few times, alays feel at home here. good location for san fransisco.

Room Tip: all rooms are good.
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  • Stayed May 2011, travelled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask andyduthie about MainStay Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inman, South Carolina
Top Contributor
55 reviews 55 reviews
Reviews in 30 cities Reviews in 30 cities
37 helpful votes 37 helpful votes
“Great value, good location”
3 of 5 stars Reviewed 23 June 2010

This is a hotel for people on a budget. It is designed for extended stay. With that in mind it is a secure budget hotel, with a staff that tries to make your stay pleasant. The rooms are small but you have a stove, mico, refrig, work desk chairs, lounge chair and bed on in a small room. My room was clean and comfortable. When on a budget I would not hesitate to stay here

  • Stayed June 2010, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask smokym1 about MainStay Suites
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Sierra Vista AZ
Contributor
20 reviews 20 reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Won't stay here again”
2 of 5 stars Reviewed 11 December 2009
1
person found this review helpful

I stayed here in Sept. '09 with a girlfriend on a leisure trip. Then it was just okay, but we were told renovations were underway. So when hubby and I planned a trip to visit family in Dec. we chose this since it was convenient and had the mini kitchens. We stayed 5 nights. The place is STILL undergoing reno, hardly any rooms were filled, and the one we had was way below average. The room above us had people in it for the last two nights of our stay and the noise was TERRIBLE!! The floors in our unit (#108) were filthy. The carpets made my feet/socks BLACK and there was visible dirt in the corners of the kitchen and bathroom floors. The wallpaper was torn and dirty, light switches were grubby and dirty, and the loveseat/sofa was dirty, tacky and full of stains. I re-washed all the dishes before we used them as I found the flatware sticky and greasy upon arrival. We had to call the manager to help get the closet door open. The bed was placed right up against the closet wall and the only way we could get the door open was to put the bed at an angle to barely open the door. This was POOR planning! The manager who was on duty when we checked in was excellent. He was helpful and friendly and was the only redeeming factor in our trip. We will not stay here again, even if reno is done.

  • Stayed December 2009, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Travellers are raving about these Hayward hotels

Comfort Suites
4.5 of 5 stars
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Clevelant
1 review
“Enjoyed 4 day stay”
5 of 5 stars Reviewed 13 May 2008

I enjoyed my four day stay here. It had a more personal feel to it , not overly large like some. The suite had and unexpected bonus for me.. A fridge , microwave, stove w/ kitchen ware and dishwasher what more can you ask for !.
I will be back !

Sonya watson

  • Liked — Comfort
  • Disliked — time
  • Stayed May 2008, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Ask swatson1cleveland about MainStay Suites
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Additional Information about MainStay Suites

  • Mainstay Suites Hayward
  • Mainstay Hayward
  • Hayward Mainstay
Address: 835 West A St., Hayward, CA 94541
Price range (per night):* INR4,391 - 5,225

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