The room was damp and clearly the previous occupants had kept animals with them. Was quoted $120 and charged $138 on credit card. Got in late and found windows screwed down and would not open. Defective plug sckts- unable to use laptop etc. Defective air con. Animal hair on bedding. Only one half used toilet roll and the staff had long departed when I discovered these shortcomings. Close to a very noisy road and car exhaust center. Walls paper thin-people next door spent the while night fighting. Around midnight the locals were wheel spinning their cars in the car park and wrecked the wing mirror of my hire car. Con brek was a stale cake. Was quoted $140 at Best Western in Santa Barbara and I should have gone. Avoid this place.

Don't come here expecting htem to be flexible and help you. I booked this hotel through Priceline and didn't notice that they didn't reserve non-smoking rooms. I arrived at the hotel and was told I had a smoking room. When I asked if they had a non-smoking room I was told 'no'. A little bit later someone called looking for a room and the desk clerk offered them a non-smoking room, which they did not book. I then asked again if I could get that room and the clerk said it was not comparable. I offered to pay the difference, but he said he couldn't change it. Terrible customer sevice. The rooms themselves are just ok, nothing great. Small, a bit noisy, and ok cleanliness. I certainly won't be coming here again.

We have recently stayed at the super 8 motel and it was actually a very bad choice; As soon as you open the door you encountered a particular smell very bad we couldnt figure it out,but it was soo bad, next the room was small and hot there was something in the bed that kept biting us all night,on top of that they dont provide with fitted sheets, they just throw a couple of sheets on the bed and a blanket. and when we were ready to leave I talked to the front desk and expressed my dissapointment they were like" oh, ok I told them I was very sorry but will have to write a review about my stayed and they didnt even care, just like they dont care about anything else in that place but to charge you a good amount of money, So no..

I was very surprised at how pleased I was with my stay at this hotel, given the reviews I've read. While not fancy - it is a Super 8 after all - it was very good value. The location is convenient to Hwy101, UCSB, the airport, Goleta Beach, shopping, SB, and so forth; the staff was as friendly and helpful as one could hope for; the room was clean if basic; the pool was refreshing, clean and unused; and the breakfast was really a cut above (fresh pastries not wrapped in plastic, lovely real bagels, good coffee, etc.); free wifi with no password hassle (and when I couldn't connect, help with a computer at the front desk). While there is not a restaurant, there are plenty nearby. A very good job of being what it is - an honest, good value budget hotel with well trained, enthusiastic, professional, friendly staff (all staff I met). Negatives - there was some road noise at some times. Nice views of the mountains but nowhere really to sit to enjoy. The usual not brilliant towels, but adequate. It made an excellent base for my stay, and every interaction with the staff was a pleasure. I would definately, as a budget conscious traveller who can't stand cynical commerce and requires some amenities, stay at this hotel again for a trip to this area.