We booked this place over the internet through Expedia.com.au in Australia for three weeks. It has turned out the most horribleist three weeks of our lives. Sam the host was kind, but in our opinion didn't know how to run the complex, and I'd have to say his wife is the worst person we've ever met, and are investigating the possibility of taking legal action against her for verbal abuse. When we checked in on the 11 June 2010, we were asked if we wanted room service everyday, and because we had been charged for it at $US7.00 plus a day we said yes. Did we get it? We had to go to the office on a regular basis and ask for it which made Sam's wife even more abusive. The drains in the bathroom were blocked and stank and it took Sam two weeks to get around to cleaning them, and they still stank after being unblocked. Everytime we went for breakfast there was nothing there so had to ring the bell to get more food so we could have breakfast. The alarm on the clock only worked the first time we used it. The TV didn't work properly and the carpet was so threadbare there were holes everywhere in it esspecially in the doorway and along the tiled area. The coffee machine was so filthy we didn't dare use it. The Smokers on the top floor stood above our doors smoking and just dropping the butts over the side to land in front of our doors. My son got a chest infection and we believe that it came from his room. Wouldn't recommend this place to anyone for any price. In fact recommend the US health department should check it out.

Was here for a convention down the street. Rooms were simple, affordable, and clean. I stayed for 3 nights and experienced a clean room when I returned from my meetings. The area is a typical busy street, however, I did not hear any noise at night. Wi-fi was good too.

I also liked that I was near the Orange Block, which was full of nightlife and much different than the Disney kids traffic at other nearby restaurants.

I stayed at this hotel in 2009 on 2 separate occasions for about 5 days total. It was cheap, safe and clean enough. So I was expecting the same this year when I needed to stay for 7 nights, the first of a few visits I need to make this year.

When checking-in, I asked for a 'nicer' room due to the length of my stay and also because the hotel was empty (the parking lot being nearly empty until my last night). The man at the desk told me that times were bad and they did not purchase the new furniture that they wanted. Being aware of the economic hardships, I understood.

When I got to my room, it was missing a table an chairs and one drawer of the dresser (two drawers functioning) needed repair. The dresser top had not been cleaned, the fridge and microwave door handles were sticky and there were other issues with the room just not being clean. The bed was fine, with no appearance of bedbugs and very nice bedding, so I decided to rough it out, thinking that this was the best they had to offer..

Due to my hours, I was never there when the rooms were being cleaned. On my second to last day I was - and when I walked by the other rooms being cleaned (with the doors open), all were fully furnished, including tables and chairs and no broken dressers. I'm guessing that my room was the worst they had to offer.

They have lost this customer. I could have made a 'scene' but instead I have written to their parent organization. They knew that I was a repeat customer (we discussed it at check-in) and yet they treated me poorly.

My takeaway lesson is to never assume that the front desk is telling the truth, always demand something better and to understand that for some hotels, cultivating repeat customers is not part of their business strategy.

One other issue (not for me): Getting in and out of this hotel is awkward.

I recently had the opportunity to stay at this hotel while I was planning to attend an evening performance of "The Glory of Easter" at the Crystal Cathedral in Garden Grove. I live in Los Angeles but I wanted to spend the night and attend early morning Easter services at the Cathedral without driving back and forth to LA. For the amount that you paid, myself included, I really don't know what there is to gripe about. My A/C and heater was great. The TV worked, my phone worked (wake up call included) there was a coffee brewer, with coffee, in the room as well as a microwave and mini refrigerator. The room was clean!' clean sheets on the bed and there were no bed bugs/mites (I checked). The bathroom were sanitized and I was supplied with as many towels by the room cleaning lady as I needed. The man that checked me in was most pleasant and helpful in quickly checking me in and finding the phone numbers of a couple eating places for me. It was to cold for the pool and to lay out in the sun but I could have if I wanted to. You know...the experience was so favorable that I booked a second night just rest, catch up on some reading, and watch a little TV then go out to a fancy feast at the Red Lobster (only five minutes away). After all the price was less for two nights here at this Econo Lodge Inn than it might of been for one night at most hotels elsewhere. It exceeded my expectations. After all the name of the place is Econo Lodge. <smile>