We were here for a short trip to Disneyland and it was a nice stay. The room was comfortable and the staff was very accomodating. It was nice to have the shuttle take us to Disneyland, unfortunately the last shuttle never came when we were ready to come home and waited for over 45 minutes (12:15a-1a) for the shuttle. We were told that the last shuttle left one hour after the park closed. There was another hotel shuttle from a nearby hotel that ended up taking us back to the hotel. We could have just been not paying attention to the pickup times, so I would just recommend double checking with the shuttle driver. We ate dinner in the restaurant on our first evening and the food was great, service was just a little slow. There was only one server/bartender however we were the only table in the restaurant. With the exception of these two little hiccups the stay was great and I would deffinitely come back to this hotel in the future!
Room Tip: The rooms were shown as two queen beds, however I believe they were actually full size beds. Keep in...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 February 2012
Dear "Nice Property!",
I am very pleased that you enjoyed your stay enough to want to stay with us once again !!!!
I do apologize for the late Shuttle, this is a contracted service & not handled by the Hotel so I will definitely speak with them about this issue. I also would like to apologize for the service being slow in the restaurant. This is not indicative of the way we run our F & B Operation here & will follow up on this as well.
We look forward to seeing you again soon the next time you are in the Anaheim/Garden Grove area.
Sincerely,
Rick B. Ross
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC