Pro: very clean and well maintained; comfortable furnishings. Friendly and helpful service.

Con: water flow in the sink was so weak and slow as to be insulting; TV channel selection included about half a dozen versions of ESPN, but no CNBC, MSNBC, or C-Span. Location is difficult to get into - most people will have to take a left turn across a stretch of road that is often backed up with more than a block's worth of traffic.

We selected this hotel for a one night stop over during a road trip. Nothing special about the place, just a room for the night. Front staff very friendly on check in and found a special walk in rate which clinched the deal. Standard reasonably well maintained formula motel. But...

* Wifi didn't work well and before getting connected had to spend an hour on the phone with their network support team which is located somewhere in Wisconsin or Michigan. Guy flat out said, "I'm not comin over there tonight". But he did get it working, just lost an hour of sleep.

* THE BIG ONE, good thing I used AMEX and check my charges online regularly. Couple days after checking out, they charged an extra 20 bucks to my card. Thank God it was AMEX, just called em up and had the charge reversed. Figured I'd give the hotel a month to figure out a way to send me an apology before writing this review. But nothing and no further inquiries from AMEX, therefore the hotel didn't challenge it or provide any explanation. Also, there is no mini bar - room service etc. so no chance for an extra charge. Like they say, everything is free.

So, sorry to the nice lady at reception but this hotel gets a 1. There's nothing worse than having to waste time watching my charges and be on the lookout for stuff like this. Anytime I bust a place for something like this and don't get offered any explanation, they get a 1, and it's almost the only way I would give such a horrible rating.

Happy Traveling

First of all we stayed a night here because of the high rating on Trip Advisor. It was close to many resturants. The employee at the front desk in the evening was very friendly and helpful. However the girls working in the morning at the desk and in charge of the Breakfast were grumpy. The bed and breakfast were okay. This hotel was the noisiest I have ever stayed in. Despite the beautiful decor in the front lobby, the hotel was not well-built because a cold draft from the window kept the heater going on all night which made it very warm for us to sleep. And the noise from the freeway and main street going in front and at the side of the hotel made us feel like we were sleeping outside. We woke up very unrested.

After long day in LA, we arrived here late in the evening. Wendy at the desk was very kind and helpful though in next 4 days we found all staffs were very polite and courteous to us and to hotel guests.
Very clean room, with all the facilities one can ask for, however for laundry we had to drive about half a mile on Shaw Ave. which was ok since we were going out for our dinner anyway.