I did not have a good experience with my stay in this hotel due to the following reasons:
1. Checking into the hotel took a long time as hotel staff was new and did not know what to do.
2. Hotel room was very small and cramped.
3. We were only given a full-size bed for two adults, which was too small. Bed was of poor quality, every time we turned the mattress or box spring made a noise.
4. Bathroom was not clean, especially the shower floor and the sink faucet.
5. Shower head was in poor condition as water did not come out evenly. There was also not enough water pressure in the shower.
6. Toilet seat was broken and taped up. This was unacceptable for hygienic reasons as germs can get under the tape.
Luckily we only stayed there for one night.
- Extended Stay America Fresno
