I have stayed at this hotel the last 3 times I was in Fresno because I thought they were the only hotel that allowed dogs. I normally pay $159 for the room plus an additional $100 for the pet fee. I was there earlier this week and paid the noted amount and checked out the next morning. My trip to Bakersfield ended early so I called the RI to reserve a room for another night this week. I requested that they waive or reduce the pet fee since I just paid it and I am a regular customer. They were completely inflexible and could not accommodate me with either request. So, last night, I found a new hotel on Trip Advisor in Fresno - The Quinta Inn. It is new, nicer, in a better part of town and has no pet fee. If only the Marriott Residence Inn had been more accommodating, I would not have even looked at other hotels in the area. Now, they have lost a regular customer. I learned I can get a lot more for my money while staying in Fresno!
- Fresno Residence Inn
