I have stayed at this hotel the last 3 times I was in Fresno because I thought they were the only hotel that allowed dogs. I normally pay $159 for the room plus an additional $100 for the pet fee. I was there earlier this week and paid the noted amount and checked out the next morning. My trip to Bakersfield ended early so I called the RI to reserve a room for another night this week. I requested that they waive or reduce the pet fee since I just paid it and I am a regular customer. They were completely inflexible and could not accommodate me with either request. So, last night, I found a new hotel on Trip Advisor in Fresno - The Quinta Inn. It is new, nicer, in a better part of town and has no pet fee. If only the Marriott Residence Inn had been more accommodating, I would not have even looked at other hotels in the area. Now, they have lost a regular customer. I learned I can get a lot more for my money while staying in Fresno!

I would give this hotel 5 stars for the cleanliness alone. Perhaps it is the stark contrast between this and the previous hotel I visited, but I was very impressed with how clean the room was. Since you have a full kitchen and family room, there are lots of nooks and crannies for dust to hide, but it did not evade the housekeepers. Aside from the immaculate room, the hotel staff were friendly and efficient and the bed was comfortable. The shower had adequate water pressure and a comfortable nozzle and the towels were a suprisingly good size. You have your choice of several pillow types (all down or synthetic down I think) and the air conditioner is pretty good. The only problem was at about 2 in the morning it must have frozen over (I had it set a little low, maybe 68), so by the time I woke up at 8am it was about 75, which is too warm for my liking; like I said though, I may have frozen it over.

Breakfast was pretty good, but I hate powdered eggs. The sausage was nasty too, but I didn't have high expectations anyway. The internet was slow, about half a megabit when I checked it, but I only lost connection once in a five hour period and it was back within 10 minutes. I would stay here again.

Overall this was a clean hotel with great value for the money. We reserved a two-bedroom suite and a one bedroom suite for 11 people (7 adults/4 young children). The three bedrooms/bathrooms, two living rooms provided the perfect accomodations for our extended family. The morning buffet was plentiful and our kids loved the make-your-own waffle station. The outdoor area was nice and parents were able to lounge or sit in the jacuzzi while our kids played in the pool. It was a bit difficult to find the hotel as it was kind of buried behind a residential section but the neighborhood had plenty of places to eat at and plenty of churches to worship on Sunday. We stopped in after visiting Yosemite before heading on to Los Angeles. I'd stay again.

Hotel location is good, but staffs are terrible in serving. But they are good mannered. Hotel is economical and safe. but need to give attention for cleaning and maintaining.