I recently had the opportunity to book a block of rooms for a sports team tournament. To start, the hotel was very accommodating in providing an excellent group rate which included a very generous breakfast. The hotel was professional and helpful in every way before we arrived in managing our rooming list, changes and special requests.
When I arrived to check in my group, all the key packets were ready and the check in was quick and efficient. This is especially an excellent choice if you have a group because the rooms are spacious and very comfortable. The lobby is inviting with sofas, chairs and a large screen plasma TV which was perfect for watching the playoff games with our group of 40. The hotel also has a banquet room right off the lobby which we reserved for movies and snacks later in the evening.
In the morning, we had a group of hungry teens and the buffet was very generous and included many hot items, eggs, sausage, waffles, biscuits/gravy as well as toast, bagels, cereal, etc... All the players in our team left feeling full and had a good night sleep.
Another advantage is the pool and spa. Even though it was cold, the pool was heated very warm and the team was able to have time in the pool which was a lot of fun. There is also a nearby Ihop which was convenient for late night snacks.
I was very impressed overall with the Hampton Inn and especially the service of the hotel sales staff (Nicki), the front desk, evening manager, breakfast food manager and the housekeeping staff. Thank you for the nice touch of the welcome sign in the lobby. Our group will be back again and we highly recommend this hotel for an overnight stay or for a group looking for a quiet, safe, comfortable place to overnight in the Fresno area.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
13 February 2012
I am so pleased to hear that your group had such a wonderful experience. We appreciate the review and the recommendation, and I've passed your comments along to all the staff members you mentioned. I look forward to working with you again in the future - we would love to welcome your group back to the Hampton Inn & Suites Fresno.
Warm Regards,
Nicki Passeggi, Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC