The gentleman at the check-in counter, Rich, was knowledgeable, extremely helpful, and very pleasant. I had questions about a few things prior to arriving to the hotel. I called a couple of times, and Rich was more than helpful and supplied the information accurately. Check-in was pleasant and quick, the rooms were very clean, and everything in the rooms worked, such as lights, outlets, and the refrigerator. It was quiet, pleasant, and comfortable. I would highly recommend this hotel to everyone.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
30 January 2012
Please accept our sincere thanks for your recent correspondence regarding your pleasant experience with our hotel.
We are always pleased to hear from our guests, especially when we have succeeded in making their experience a pleasant one. It is our goal to give our customers the best possible service. Our employees are our most valuable asset and we are proud of their accomplishments. We are particularly pleased when they succeed in making a valued guest, such as yourself, feel welcome.
We look forward to serve you on your next visit to our area.
Your continued loyalty is very important to us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC