We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Irvine East / Lake Forest – reviews, photos

3.0 of 5
27082 Towne Centre Dr., Foothill Ranch, CA 92610
Hotel amenities
Hilton Garden Inn Irvine East / Lake Forest
Hilton Garden Inn Irvine East / Lake Forest
Hilton Garden Inn Irvine East / Lake Forest
Hilton Garden Inn Irvine East / Lake Forest
Hilton Garden Inn Irvine East / Lake Forest
Hilton Garden Inn Irvine East / Lake Forest
4.0 of 5 stars 25 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

25 reviews from our community

    Trip type
Traveller rating
    8
    11
    4
    1
    1
Date Rating
Minneapolis, Minnesota
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Well managed hotel”
5 of 5 stars Reviewed 6 February 2011

After two stays at this Hilton Garden Inn I can recommend it highly. Do not go expecting a luxury property; it is a typical Hilton Garden Inn. But the place is evidently well managed, clean and efficient. The bed is not fitted with luxurious linens, but it is comfortable and the room is pleasant and not run down. There is a little traffic noise from the nearby toll road, but it is not bothersome. The bathroom is clean and there is plenty of evenly hot water. The staff was cheerful and efficient. There is ample free parking. I didn't try the restaurant or other amenities. This part of the Los Angeles area is strewn with tacky developments, so it is nice to be near the foothills and look out on them in the morning.

  • Stayed February 2011, travelled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask steven_foldes about Hilton Garden Inn Irvine East / Lake Forest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sanjay_patel3, General Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review
29 June 2011
Thank you, for taking the time to write this wonderful review! We love to read that you enjoyed your stay at our hotel, and I'll be sure to forward your comments to our staff. Again, thank you for the recommendation, and we hope to be able to welcome you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Top Contributor
59 reviews 59 reviews
Reviews in 43 cities Reviews in 43 cities
21 helpful votes 21 helpful votes
“Typical HGI with a great front desk staff”
4 of 5 stars Reviewed 27 January 2011

How you are greeted by a great front desk staff it can set the tone for the rest of the stay. The staff (and there were several I interacted with) was outsanding.

The property is a newish typical Hilton Garden Inn with all of the HGI amenities including a microwave and small fridge in the room. The room was clean and in good shape and I found the king bed very comfortable. The TV was a CRT type (boo) but had a wide range of cable channels (yay). The internet speed was good even durning the evening when the hotel was full.

The food in the in-house restaurant was quite decent but the service could best be described as clumsy (unlike the front desk). I appeared that the sole waiter/bartender was having to do other tasks as well.

  • Stayed January 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask 4959keeton about Hilton Garden Inn Irvine East / Lake Forest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sanjay_patel3, General Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review
29 June 2011
Thank you for the wonderful review! Nothing makes us happier than reading that you enjoyed your stay and were extended warm welcome. We'll be sure to recognize the staff for a job well done. We hope to welcome you again soon. Greetings, your team from the Hilton Garden Inn Irvine East/Lake Forest.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bailey, Colorado
Contributor
15 reviews 15 reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
“Not good enough for 'the wife'”
3 of 5 stars Reviewed 10 August 2010

Stayed a weekend. Reviews on Trip Advisor were favorable. However this hotel did not live up to expectations. Bathroom was very small and the vent fan did not work properly. Staff was told but nothing was done. In the morning they had a breakfast for guests in the lobby but wanted over $12. Way overpriced so we went to a Denny's close by. They had coffee but not even a donut or cookie. They wanted you to buy their breakfast. Swimming pool was very small and not very inviting. We did not use it. Location was good and area was quiet. The beds were nice and we did sleep well. I might stay here again if I was by myself but I would not bring my wife here. Rooms/bathrooms were to small for two people to share. The Hampton Inn next door would be my preference in this area if I were to return again.

  • Stayed August 2010, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask Vintago about Hilton Garden Inn Irvine East / Lake Forest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dianeadell, Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review
8 October 2010
Thank you very much for sharing your experience on Trip Advisor. It's very helpful for us to know how well we did and to understand your perception of the overall experience. You found the bathroom in particular a bit small for two people to share and I can understand that. We get used to having our own space at home and it's nice to have it when you travel as well. I'm glad that you found the beds to be very comfortable and you had the quiet you needed for a good night sleep. You are right that Hilton Garden Inns were designed to exceed the expectations of the business traveler. When your travels bring you back to the area I hope you will consider staying with us again. Feel free to call me personally and I'll hand-pick a great room for you! Thank you for sharing your comments!

Sincerely,

General Manager
Hilton Garden Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
midwest
Senior Contributor
40 reviews 40 reviews
Reviews in 34 cities Reviews in 34 cities
31 helpful votes 31 helpful votes
“Over all, a good stay. Good night sleep”
4 of 5 stars Reviewed 22 April 2010

Pros-Room and bathroom were in very good condition. The bathroom cleanliness was above average (no mold/mildew).
The evening bar staff was great. The morning breakfast staff was great.
There is a nice walking/running trail right outside the hotel (Serrano Creek Trail).

Cons
None that I can think of.

  • Stayed April 2010, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask egatrop about Hilton Garden Inn Irvine East / Lake Forest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dianeadell, General Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review
10 May 2010
Thank you for sharing your positive comments about your stay with us on Trip Advisor! We are delighted that you enjoyed your experience with us and we hope to welcome you back again soon!
Sincerely,
Diane Blake
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cincinnati, Ohio
Top Contributor
76 reviews 76 reviews
Reviews in 49 cities Reviews in 49 cities
115 helpful votes 115 helpful votes
“Very Friendly Staff”
5 of 5 stars Reviewed 2 November 2009
1
person found this review helpful

The hotel property is well-kept and the room is comfortable. The best part of the hotel is its friendly staff. Everyone at the front desk and at breakfast had a great helpful attitude. I received a late check-out with no problems and the breakfast staff recommended a delicious Belgian waffle that was quite tasty.

  • Stayed October 2009, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Leadbelly98 about Hilton Garden Inn Irvine East / Lake Forest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dianeadell, General Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review
30 November 2009
To a Fellow Buckeye,
We're delighted that you chose our Hilton Garden Inn when you were in town for business recently. I'll be sure to let our staff know how much you enjoyed your stay and and that you took the time to share your comments with Trip Advisor fans!

We hope to welcome you back the next time your travels' bring you back to sunny California!

Kindest Regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Hilton Garden Inn Irvine East / Lake Forest also viewed

Courtyard by Marriott Foothill Ranch Irvine Spectrum
Show Prices ABS:HotelCheckRates-d293295?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hampton Inn South Orange County
3.5 of 5 stars 22 Reviews
Foothill Ranch, CA
Show Prices ABS:HotelCheckRates-d78407?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Staybridge Suites Irvine Spectrum/Lake Forest
4.5 of 5 stars 35 Reviews
Lake Forest, Orange County
Show Prices ABS:HotelCheckRates-d609553?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 3 hotels in Foothill Ranch, ranked by popularity »

Been to Hilton Garden Inn Irvine East / Lake Forest? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hilton Garden Inn Irvine East / Lake Forest

  • Hilton Foothill Ranch
  • Hilton Garden Inn Foothill Ranch
  • Foothill Ranch Hilton
Address: 27082 Towne Centre Dr., Foothill Ranch, CA 92610
Price range (per night):* INR5,391 - 10,727

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn Irvine East / Lake Forest, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hilton Garden Inn Irvine East / Lake Forest
Show the lowest price for this hotel (from our partners)
Show Prices