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Back to Hilton Garden Inn San Francisco/Oakland Bay Bridge

Hilton Garden Inn San Francisco/Oakland Bay Bridge – reviews, photos

3.0 of 5
1800 Powell Street, Emeryville, CA 94608 (Formerly Holiday Inn)
Hotel amenities
Hilton Garden Inn San Francisco/Oakland Bay Bridge
Ranked #1 of 6 hotels in Emeryville
4.0 of 5 stars 223 Reviews
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223 reviews from our community

What travellers say about this hotel
  • Front desk staff(8)
  • Parking fee(4)
  • Very good(4)
  • Free internet(4)
  • First nights(3)
Traveller rating
    91
    85
    27
    7
    13
Only show reviews for Family (39) | Couples (51) | Business (85)
Date Rating
Brussels, Belgium
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Great Hotel!”
5 of 5 stars Reviewed 23 January 2012

We stayed at this hotel in September 2011 during our honeymoon before flying to Hawaii. We stayed 4 nights to visit the San Francisco area. This is a nice Hilton, comfy beds and great views of the Bay. We booked a "bay view room" and it was very quiet. They charge $10 for self-parking, but compared to hotels in San Francisco this is cheap! Breakfast was very good and waitress very friendly! This hotel is located near a shopping mall which is very convenient. The staff is sooo friendly and helpful. This exceeded my expectations. I would definitely recommend this hotel.

Room Tip: Rooms with Bay view are quieter
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  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Audrey-NL about Hilton Garden Inn San Francisco/Oakland Bay Bridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sal_soto, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review
31 January 2012
Thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. You are right on when booking the bay view rooms. No other hotels in the area has these views. So book early, they are the first to get booked up.

We appreciate your business and hope to see you back reals soon.

Sincerely

Sal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Sacramento, California
2 reviews
“Clean, well kept hotel close to everything in the Bay”
5 of 5 stars Reviewed 22 January 2012

I stay frequently in this hotel for work. It is conveniently located to the East Bay, SF, Oakland, Berkeley, etc. all of which I have to travel to for work. They keep the facility clean and well kept. Haven't had any room that needs repair, which I appreciate. The gym is small but has a nice selection of equipment. The breakfast buffet has a nice selection but is a bit pricey. The staff at the desk are friendly and responsive to requests. They booked my next stay for me when I was there so I didn't have to go online. And since I book multiple rooms under multiple names, I appreciate the help. And the wifi is free. I wish it were the same at all Hiltons! After staying in other hotels in the city and being very disappointed, I now only stay here.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask J_Girl_plus_4 about Hilton Garden Inn San Francisco/Oakland Bay Bridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sal_soto, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review
31 January 2012
Thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. We appreciate the kind words and I will be sure to share this with the entire team here at the hotel. The team works deligently to keep the property clean, well maintained and constantly improving on our services.

We appreciate your business and please stop by and say hello on your next visit.

Sincerely

Sal
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Minneapolis, Minnesota
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Fine for personal but not for business”
3 of 5 stars Reviewed 19 January 2012
2
people found this review helpful

This hotel was a good value for the money. The rooms were clean and well kept. The staff was professional and friendly but not beyond what I expect. I didn't ask much of them. The issues that I had with this hotel were 1) parking was $10 per day - not much but the hotels across the road don't charge anything, 2) the road noise from the highway was load enough for me to wear earplugs and 3) the free wi-fi was so slow and unrealible that I couldn't be sure my work emails were sent before the connection timed out. I'd recommend staying there if you have earplugs and don't need to use the internet. Otherwise, not so much.

Room Tip: Choose the bay side if you have the option. It is worth the extra money.
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  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sal_soto, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review
23 January 2012
Thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. I would like to address each of your concerns. 1) We do have a $10 parking fee. Compared to city rates, this is practically nothing. The money helps pays for expenses such as security which we have roaming the property and a new asphault which we laid earlier this year. It also helps keep out non-hotel guest using our parking area. 2) There is a light hum from the traffic going by the hotel and we do offer ear plugs if you need them. But if you have the AC/heater on or the radio/tv you cannot hear the traffic. I also highly suggest you ask for a room on the west side if you are very sensitive to noise. 3) The high speed internet is being up graded as we speak. The process will be completely finished by the end of the first quarter. Other options are hard wired which is available in all the rooms plus we also have a 24 hour business center that has computers for your use as well.

We appreciate your comments and we do address each point here at the property. We value your business and hope to see you back real soon.

Thank you

Sal
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Philadelphia, Pennsylvania
1 review
“WOW!!! I am impressed with the professionalism of the staff....”
5 of 5 stars Reviewed 18 January 2012

When traveling on business, (this was a 4 day stay for me) it is the overall attention to detail that defines if I will return for another visit. The Hilton Garden Inn, Emeryville, CA met and the staff exceeded my expectations. Whatever management is doing, keep doing it...

First and foremost, the rooms are exceptionally clean; looks like new - new. My stay was up on the 8th floor over looking the bay; what a view; got a great picture of one outstanding sunset - orange sun reflecting off the water - WOW!!!. About the room? I was fortunate enough to get a king bed; pillow top that you sink into; loved it. Yes, the rooms are fitted with the flat screened TV's; excellent for football. The bathrooms are modern and extremely clean; I guarantee the wife will be pleased. About the staff, what can I say... From the front desk to the bar tender to the waiting room staff; professionalism all the way. Helpful? You will be pleased... Words cannot sum up the attention guests will receive with a visit to The Hilton Garden Inn, Emeryville, CA.

Room Tip: If you want a quiet room and a view of the bay, ask for a south end high room.
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  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Larry N about Hilton Garden Inn San Francisco/Oakland Bay Bridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sal_soto, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review
23 January 2012
Thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. We appreciate all the kind words you had to say about the property and the team we have.

We continue to improve to make your stay all it can be. We hope to see you back real soon.

Sincerely

Sal
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California
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
“Free wifi, microwave, refrig. -- why not move in?”
5 of 5 stars Reviewed 15 January 2012

Convenient for those wanting to visit Berkeley, Oakland or Emeryville and next to the San Francisco Bay Bridge. This is a nice Hilton, helpful staff, comfy beds and great views of the Bay; but even the view of the hills (and traffic on the freeway) is interesting for “Cityphiles”. They charge $10 for self-parking, but compared to the name hotels in San Francisco this is a deal. $99 on a Saturday night.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask AsiaFanCalifornia about Hilton Garden Inn San Francisco/Oakland Bay Bridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sal_soto, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review
23 January 2012
Thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. We appreciate the kind words about the property and the team.

We value your business and hope to see you back real soon.

Sincerely

Sal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hilton Garden Inn San Francisco/Oakland Bay Bridge

  • Hilton Garden Inn Emeryville
  • Emeryville Hilton Garden Inn
  • Hilton Emeryville
  • Emeryville Hilton
Address: 1800 Powell Street, Emeryville, CA 94608 (Formerly Holiday Inn)
Price range (per night):* INR6,558 - 8,893

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