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Holiday Inn Express Elk Grove – reviews, photos

2.5 of 5
2460 Maritime Drive, Elk Grove, CA 95758
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Holiday Inn Express Elk Grove
Holiday Inn Express Elk Grove
Holiday Inn Express Elk Grove
Holiday Inn Express Elk Grove
Holiday Inn Express Elk Grove
Holiday Inn Express Elk Grove
Ranked #5 of 6 hotels in Elk Grove
3.5 of 5 stars 19 Reviews
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19 reviews from our community

    Trip type
Traveller rating
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Date Rating
Kingsburg, CA
Senior Contributor
23 reviews 23 reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
“Great hotel, great location”
4 of 5 stars Reviewed 28 January 2012

We stayed at this hotel on our way to Oregon. It is located right off of I-5 in a safe area. The hotel was clean and quiet. The beds were comfortable and the rates were very affordable. The only problem we had was that there was no hot water. We noticed when we checked in that there were 2 plumbers trucks out front, but were not advised that there were any issues, so assumed they were staying there for the night. In the morning after I realized there was no hot water, I was advised there was a major issue with the plumbing and they did not know when the hot water would be restored. While I understand that things like this happen, and that the hotel can not control them, a little heads-up at check in would have been nice. This would not however stop me from staying at this location again.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Ktown5 about Holiday Inn Express Elk Grove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Express, General Manager at Holiday Inn Express Elk Grove, responded to this review
27 March 2012
Dear Guest,

Thank you for taking out your valuable time to write a review about our hotel. I apologize for the inconvenience you experienced at our hotel during your stay. Yes we did have plumbing issues and we did put up signs at the front desk, business center door and elevator door which stated the issue regarding the hot water. Please do accept my sincere apologies on behalf of my stay for which they should have informed you regarding the plumbing issue at check in time. We value our guests’ opinions and do hope to get a chance to serve you and/or your family with great service in the future. Thank you for being an understanding and loyal guest we hope to see you soon!
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Central California
Senior Contributor
34 reviews 34 reviews
Reviews in 28 cities Reviews in 28 cities
18 helpful votes 18 helpful votes
“dropped from 5 stars to 3 for one reason.”
3 of 5 stars Reviewed 26 January 2012

The other reviews for this location are correct. There is a lot to like about this location. It's fairly new (about 2 years old), rooms are large and comfortable, close to downtown Sacramento, shopping very close to hotel, and the rates are very fair for the area. It has all the things that make the HIE chain a good value for travelers.
I only gave it 3 out of 5 because of mold in the bathtub. I was given a room with a jetted (whirlpool) tub. I had spent most of the day driving and was looking forward to relaxing int he tub. When I started the water I noticed that there was black mold around every jet in the tub. I decided that the tub might not be a good idea.
This is a nice affordable HIE location, but the cleaning crew needs to be better trained.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask lkm55 about Holiday Inn Express Elk Grove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Express, Manager at Holiday Inn Express Elk Grove, responded to this review
16 March 2012
Dear Guest,

Thank you for taking the time to write a review about our hotel. I am certainly disappointed that your stay was not all that it could have been. I would like to apologize on behalf of my staff. I have spoken to my staff regarding this matter and I assure you this will not happen again. I appreciate your feedback, it's very important to hear from our guests about their experiences! I hope that you will give us the benefit of the doubt, and come see us again when you are in the Elk Grove area. We would love to have the opportunity to serve you again!

Once again please accept my apologies and we look forward to having you stay with us again soon!
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California
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
“New Hotel - Very Pleasant”
4 of 5 stars Reviewed 9 January 2012

Stayed 2 nights for a soccer tournament in Elk Grove. This hotel seems rather new and was a clean, quiet, comfortable place for our family of 5. We did experience some rather noisy kids in the halls and upstairs, but I can't blame the hotel for that. Overall everything was great. We got better pricing for our stay ($99/night) by booking with the hotel directly and not using Expedia or Kayak, etc. The morning brekfast was good. A decent start to the day. Overall we would consider staying here again. Very close to the Hal Bartholomew Sports Complex too about a 5-7 min drive. FYI for those of you traveling for sports purposes.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask javillane about Holiday Inn Express Elk Grove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Express, Manager at Holiday Inn Express Elk Grove, responded to this review
14 March 2012
Dear Guest,

Thank you for taking the time to provide your feedback regarding our hotel. I am very pleased to know you had a pleasant stay at our hotel. We value our guest’s opinions. I do apologize for the noisy part of your stay. Thank you for being an understanding and loyal guest, we appreciate your business and we hope to see you again for another soccer tournament soon!
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Oregon
Senior Contributor
33 reviews 33 reviews
Reviews in 22 cities Reviews in 22 cities
87 helpful votes 87 helpful votes
“Experienced Travel Agent Review - Easy I-5 Access to a great property!”
5 of 5 stars Reviewed 9 December 2011

I stayed here last week while on a travel agent familiarization trip for Aubree's Travel.

Right off the I-5, easy freeway access. We booked a 2 queen bed suite, non-smoking. I have absolutely nothing negative to say about this property. The property even smelled clean when we walked through the door, I LOVE that!

We were warmly greeted (after a long day of driving from Long Beach), by the gentleman at the front desk. He swiftly got us checked in with a gracious smile. Our room was large, with 2 queen beds, and a twin size sofa, so comfortably slept 5. The beds were great, the room was perfectly clean. We needed extra toiletries, which were provided immediately. Room had a fridge, microwave and flat screen TV.

The pool was closed for winter, but it looked nice.

There are stores and dining within walking distance.

Even though we were up and out the door before the complimentary breakfast hours officially began, coffee was made, and other items were available for us to grab and go. I thought that was really great. The price was reasonable, and I will be very happy to recommend this property to my clients and trip advisor readers!

  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peachtree City, Georgia
Senior Contributor
22 reviews 22 reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
“Another Pleasant Surprise”
5 of 5 stars Reviewed 6 October 2011

On a visit to see family in Elk Grove, CA , I booked a Holiday Inn Express expecting a mediocre but less costly stay. To my surprise the room was very clean with flat screen TV, fridge and microwave. The bed was very comfortable as well. Included in the price was a nice breakfast with pancakes, sausage, scrambled eggs, biscuits and gravy, plus the usual cereals and bagels, etc..
My congratulations to Mr. Patel who is doing a great job and running a tight ship.

Room Tip: Rooms on the West side (back) may tend to be a bit less quiet due to the freeway.
See more room tips
  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ClamTom about Holiday Inn Express Elk Grove
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Additional Information about Holiday Inn Express Elk Grove

2460 Maritime Drive, Elk Grove, CA 95758
Price range (per night):* INR6,169 - 7,670

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