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Embassy Suites Hotel Los Angeles International Airport South – reviews, photos

3.5 of 5
1440 Imperial Avenue, El Segundo, CA 90245
Hotel amenities
Embassy Suites Hotel Los Angeles International Airport South
Embassy Suites Hotel Los Angeles International Airport South
Embassy Suites Hotel Los Angeles International Airport South
Embassy Suites Hotel Los Angeles International Airport South
Embassy Suites Hotel Los Angeles International Airport South
Embassy Suites Hotel Los Angeles International Airport South
Ranked #3 of 9 hotels in El Segundo
4.0 of 5 stars 321 Reviews
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321 reviews from our community

What travellers say about this hotel
  • Free breakfast(8)
  • Happy Hour(5)
  • Rooms are clean(4)
  • Very nice(4)
  • Great value(4)
  • Front desk staff(3)
  • Next morning(3)
Traveller rating
    129
    108
    54
    20
    10
Only show reviews for Family (93) | Couples (44) | Business (88)
Date Rating
Wahiawa, Hawaii
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Good Place for One Night”
3 of 5 stars Reviewed 13 February 2012 via mobile

We stayed here for one night after a wonderful stay at another Embassy Suites. This one didn't quite match up. First, we must've called the North hotel because we were told to get on the wrong shuttle. After over an hour we finally made it to the right hotel. The room was a good size but a little older than the last one we stayed at. We wished there had been free internet and a coffee table, at least. The walls were a thin because we could hear our neighbors and those in the hall. Free breakfast was good, of course, and so was the manager reception at night.

Our favorite part was the restaurant and nostrils where we got a wonderful dinner! It was delicious.

For one night, this hotel did the trick. We just were expecting more based off the experience from the last Embassy Suites we stayed at.

  • Stayed February 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Chamahash about Embassy Suites Hotel Los Angeles International Airport South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesLAXES, Guest Relations Manager at Embassy Suites Hotel Los Angeles International Airport South, responded to this review
2 April 2012
We appreciate you taking the time to share your experiences with us. While each Embassy Suites is unique we want to ensure the service and the experiences are always positive no matter which city you are in. We are confident that after our suite renovations are complete we will be setting the bar for other Embassy Suites instead of the other way around. We are excited for the changes we are going through this year and hope to see you again so we can share them with you.

Jim Ohl
Guest Services Manager
Embassy Suites LAX South
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wichita, Kansas
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Great location, great value, great breakfast!”
5 of 5 stars Reviewed 9 February 2012

A perfect hotel to start your LA vacaiton. We flew in late Friday night and it was an easy shuttle ride over to the hotel. Check in took just a few minutes. The rooms were very clean and quiet. The breakfast is amazing.

  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesLAXES, Guest Relations Manager at Embassy Suites Hotel Los Angeles International Airport South, responded to this review
10 February 2012
Thank you for choosing our hotel for your quick layover. While the location is great for the quick layover at LAX we are also in a great location for the family vacation in Los Angeles. With quick access to the 105 Freeway, getting to and from the many tourist locations of Los Angeles is a breeze.

Jim Ohl
Guest Services Manager
Embassy Suites LAX South
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Los Angeles, California
Top Contributor
139 reviews 139 reviews
Reviews in 53 cities Reviews in 53 cities
36 helpful votes 36 helpful votes
“Crowded Breakfast Line Feels Like A School Cafeteria”
4 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

It is a pretty hotel. My room was a rectangle beginning with a living room, followed by a bar, a bathroom, then a private bedroom. The problem was I didn't know what side to put my children to sleep. I didn't want them in the living room on the off chance that they would open the door for someone. I didn't want them in the bedroom where they would have to interrupt the adults in the living room in order to use the bathroom at night. They ended up in the bedroom. My husband and his bad back ended up on the sleeper couch.

If we had gone as a couple instead of a family, it would have been a great room.

The pool is indoor and very small, but never crowded.

The breakfast is a zoo.

The restaurant inside the hotel is pretty decent, worth a visit, at least for drinks.

Parking can be a pain.

I would stay here again if I were traveling as a couple only, or without my husband and only with the kids.

The staff has always been friendly.

  • Stayed June 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 23 more reviews by SeaJenniTravel for El Segundo
Ask SeaJenniTravel about Embassy Suites Hotel Los Angeles International Airport South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesLAXES, Guest Relations Manager at Embassy Suites Hotel Los Angeles International Airport South, responded to this review
2 April 2012
Thank you for taking the time to review your recent visit with us in El Segundo. It is wonderful to hear that you enjoyed your visit. No doubt our breakfast is the busiest area of the hotel day in and day out. We have signs posted in the suites that outline the best and worst times to visit the breakfast area to help with the flow. As long as you stay away from the last hour of the designated times you should be fine.

Jim Ohl
Guest Services Manager
Embassy Suites LAX South
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Oxford, England
Senior Contributor
46 reviews 46 reviews
Reviews in 42 cities Reviews in 42 cities
94 helpful votes 94 helpful votes
“Good service, OK experience”
3 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

The check-in staff were great, and the room was very comfortable. This is all you need when you have a one-night layover at LAX. But as a hotel, there were two things that were disappointing - the breakfast resembled a crowded football match, with long lines, no staff, insufficient food, and tables that were never cleared. And this was early! The other thing was the shuttle bus, which sometimes ran every half hour but didn't run consistently throughout the day. In fact, if you want to use it in the afternoons, check carefully that you don't have a 2-hour wait or that it runs at all. I would have thought all airport hotels would offer regular shuttles, even if some were less popular than others. I don't stay at an airport hotel to get a taxi to the terminal. Overall, it was fine, a good price, and served well by its staff. Just check those shuttle times, and get to breakfast as early as you can!

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesLAXES, Guest Relations Manager at Embassy Suites Hotel Los Angeles International Airport South, responded to this review
10 February 2012
As an airport hotel our shuttle service is one of the most important aspects of our business and to hear you had issues getting to the airport is disappointing and I apologize for the inconvenience. Our shuttles are dedicated specifically for our hotel and run 24 hours to and from the airport. From the hotel to the airport we run on a set schedule of every 30 minutes from 4AM until 1PM, and then once per hour for the rest of the day. Shuttles from the airport can be arranged at anytime by simply calling the hotel once you have your luggage.

We want all aspect of your stay to be enjoyable and getting our guests to and from the airport safely and on time is very important to us.

Jim Ohl
Guest Services Manager
Embassy Suites LAX South
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Phoenix, Arizona
Top Contributor
70 reviews 70 reviews
Reviews in 35 cities Reviews in 35 cities
21 helpful votes 21 helpful votes
“Clean hotel with spacious rooms.”
5 of 5 stars Reviewed 30 January 2012

We stayed here one night in January and enjoyed our stay very much. The hotel staff was friendly and welcoming. The rooms were very spacious with a bedroom seperate from the living room area (as is typical with Embassy Suites). The rooms were a little dark but very clean. We had a room on the top floor that looked out over the breakfast/bar area. I will say the noise travels and will likely keep you up if you sleep on the pull out in the living room. At breakfast, it can get very loud, so request a room on the other end of the property not overlooking the breakfast/bar area.
Parking is a bit expensive, but a lot of guests (including us) parked on the street for free! Parking can be tough to find but we were lucky. This is the best option to save ~$24 per night.
The breakfast area was busy but the food (cooked to order) was wonderful! And the grounds are very well kept with waterfalls, pools, ducks, fish, trees, etc.
Overall, we loved our stay here and have and would continue to return.

Room Tip: Rooms on the east side by the breakfast/bar area are loud if you're sleeping on the pullout. So...
See more room tips
  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Banshee123 about Embassy Suites Hotel Los Angeles International Airport South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesLAXES, Guest Relations Manager at Embassy Suites Hotel Los Angeles International Airport South, responded to this review
2 March 2012
Thank you for selecting our hotel for your stay in Los Angeles. We realize each guests’ needs are different so please do not hesitate to speak to the front desk in regards to suite location upon checking into the hotel. With three separate courtyards we are confident we will have a suite that is perfect for you and your family.

Jim Ohl
Guest Services Manager
Embassy Suites LAX South
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Additional Information about Embassy Suites Hotel Los Angeles International Airport South

  • Embassy Suites El Segundo
  • El Segundo Embassy Suites
Address: 1440 Imperial Avenue, El Segundo, CA 90245
Price range (per night):* INR7,559 - 11,394

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