We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Four Seasons Hotel Silicon Valley at East Palo Alto – reviews, photos

5.0 of 5
2050 University Avenue, East Palo Alto, CA 94303
Hotel amenities
Four Seasons Hotel Silicon Valley at East Palo Alto
Four Seasons Hotel Silicon Valley at East Palo Alto
Four Seasons Hotel Silicon Valley at East Palo Alto
Four Seasons Hotel Silicon Valley at East Palo Alto
Four Seasons Hotel Silicon Valley at East Palo Alto
Four Seasons Hotel Silicon Valley at East Palo Alto
4.5 of 5 stars 125 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

125 reviews from our community

    Trip type
Traveller rating
    89
    16
    17
    3
    0
Date Rating
New York City, New York
Contributor
20 reviews 20 reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Highly Recommend It!”
5 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

The Four Seasons Palo Alto is an extremely clean, high quality hotel. The doormen are very friendly and polite without being overbearing, and the receptionists work quickly and are responsive. The rooms are spacious, the bed supremely comfortable, and the L'Occitane products in the bathroom are well stocked and have a refreshing lemon scent. The bathrooms all have a double sink, so that's convenient if you're sharing the room.

When checking in I personally prefer to face the entrance because you can see palm trees and people sitting outside of Quatro, the bar by the driveway. The other view is of the highway, which I don't think is particularly nice. The hotel is very accommodating - when I wanted to trade rooms for a different view, they promptly moved me, no hassle whatsoever.

The service is first rate. I forgot toothpaste and a razor, and someone was up 5 minutes after my call to bring shaving and dental kits. Room service is also top notch and reasonably priced - the banana split is enormous, with fresh caramelized bananas and more than enough ice cream.

The Four Seasons Palo Alto is also very good with late check out. I've had no problem getting a 1:30pm checkout the last couple times I've stayed there, despite the hotel being entirely or almost completely sold out.

To get to the Stanford campus, the shopping mall, or the cafe/shop area, you do need to get in a car. It's a short and pretty drive, but a car is needed nonetheless.

Room Tip: Face the front entrance of the hotel.
See more room tips
  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask NYEm about Four Seasons Hotel Silicon Valley at East Palo Alto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Four_Seasons_Hotel, Public Relations Manager at Four Seasons Hotel Silicon Valley at East Palo Alto, responded to this review
3 February 2012
Thank you for your kind words. We were delighted to welcome you to The Hotel and of course, touched that you took a moment to share your experience.

We have shared your praises with our Doormen and Reception Team, and they are beaming with pride, and look forward to welcoming you back.

Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“One of the best hotels with a beautiful bathroom! - Highly recommended”
5 of 5 stars Reviewed 28 January 2012

A wonderful hotel, medium sized, so modern and clean! Lovely staff :-) Bed is the the most comfortable and softest in a hotel I have ever slept in . Beautifully designed bathroom in marble (I think). Very hard to find improvements, perhaps BBC World Service on the TV but perhaps I missed that? Room service wine rather expensive, minimum was $44/bottle.
I highly recommend this hotel, I was there for 4 nights in business. Great breakfasts!

Room Tip: All very very quiet rooms, I face the front.
See more room tips
  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask LyndsayWilliams13 about Four Seasons Hotel Silicon Valley at East Palo Alto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Four_Seasons_Hotel, Public Relations Manager at Four Seasons Hotel Silicon Valley at East Palo Alto, responded to this review
3 February 2012
Thank you for your kind words... we are so happy to hear that you enjoyed your stay, slept peacefully and took note of our bathrooms (aren't our deep soaking tubs amazing?)

We look forward to welcoming you back, and in the meantime, will explore adding BBC World to our channel lineup.

Safe travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United kingdom
Senior Contributor
28 reviews 28 reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
“A very comfortable well run hotel.”
5 of 5 stars Reviewed 26 January 2012

Excellent , comfortable and efficient hotel. Rarely slept in such a comfortable hotel bed. Expensive but value for money. Staff superb.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Brydon_n about Four Seasons Hotel Silicon Valley at East Palo Alto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thousand Oaks, California
1 review
“Easy, Simple, Restful”
5 of 5 stars Reviewed 19 January 2012

This Four Seasons Hotel was very easy to deal with, Simple to deal with no problems or drama to speak of. Finally, it was very Restful. I get away only a few times a year with family and enjoy a stay that does not require me to deal with hassles within the hotel stay experience. Once again, you get what you pay for.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Drew B about Four Seasons Hotel Silicon Valley at East Palo Alto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockville, MD
Contributor
18 reviews 18 reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
“Would have gotten 5 stars with the exception of some unexpected issues”
4 of 5 stars Reviewed 17 January 2012

Overall great stay....very nice at checkin. Arrived at 10am from an East Coast flight, exhausted. They were able to accomodate me with an early checkin. They offered to upgrade me for an additional $100 per night, which I declined.

Experienced the following problems, though in each case, the staff was very quick to remedy the situtuation, though at a Four Seasons, should not have happened.

1) Had to call the Engineer twice because the toliet was not working. Took less than 2 minutes each time to have someone at the door

2) Had issues with priniting at the business center....receptionist had me email to her and print out...she did not charge me.

3) Worse though was laundry. I left a suit to be dry cleaned outside my door at 7am in the morning, expecting a return by 6pm. Instead i found my dirty laundry bag next to the trash can in my room that evening. I called and spoke to the housekeeping manager. They agreed to take the item and return to me at 7am the next morning which they did, at no charge.

So overall, all of my issues were taken care of, but should I have had these issues to begin with?

Room overall was great, nice gym facility.

Save the best part for rest, the resturant Quattro, was Awesome.

I had a total of 4 meals at the place over two days. The breakfast though not a buffet was a great deal by four seasons standards. $14 for an omelette anyway you want with potatoes and toast. Did not drink the $8 juice.

The burger at lunch was to die for.

Even the prices at dinner were good, $23 for a flank steak entree which was quite good.

Also loved the wine bar, with the ability to taste gourmet wines that would cost between $100 and $350 a bottom by the 2 oz glass, for instance, Cakebread, Shafer and Opus One by the glass which I had never seen before.

Not sure the normal rate, but had a $235 corporate rate which for that I would stay there anytime.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask jason31574 about Four Seasons Hotel Silicon Valley at East Palo Alto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Four Seasons Hotel Silicon Valley at East Palo Alto also viewed

The Westin Palo Alto
4.5 of 5 stars 220 Reviews
Palo Alto, CA
Show Prices ABS:HotelCheckRates-d218538?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Garden Court Hotel
4.5 of 5 stars 67 Reviews
Palo Alto, CA
Show Prices ABS:HotelCheckRates-d119621?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Crowne Plaza Palo Alto
4 of 5 stars 128 Reviews
Palo Alto, CA
Show Prices ABS:HotelCheckRates-d80406?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 1 hotels in East Palo Alto, ranked by popularity »

Been to Four Seasons Hotel Silicon Valley at East Palo Alto? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Four Seasons Hotel Silicon Valley at East Palo Alto

  • Four Seasons East Palo Alto
  • East Palo Alto Four Seasons
Address: 2050 University Avenue, East Palo Alto, CA 94303
Price range (per night):* INR15,340 - 35,571

Owners: What's your side of the story?

If you own or manage Four Seasons Hotel Silicon Valley at East Palo Alto, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Four Seasons Hotel Silicon Valley at East Palo Alto
Show the lowest price for this hotel (from our partners)
Show Prices