Nice clean hotel, great, friendly, efficient service. Nice area, good security and two nice restaurants next door. I can't even think of a complaint.

Hotel didn't excite me, but was OK for the business trip.

Sleep Number bets worked well enough and were comfortable, something to consider if you need the adjustable mattresses. Room seemed reasonably clean, except for that toothpick that was on the floor when I arrived and that I left in place to see if it was ever cleaned (it wasn't). So, the overall room and cleanness ratings are down a notch from where they could be.

Heat controls are confusing; as best I can tell, the control unit on the wall has nothing to do with the room heat, but functions as basically a thermometer; I had to find the controls on the wall heater, where I could turn the heat on and off and adjust the temperature up or down.

I tried the hotel restaurant for breakfast once, but one greasy omelette was enough to persuade me to go to Starbuck's or Panera for breakfast (and there are plenty of options in the area, so it's not like you're trapped with hotel food!)

Elevators felt a little rickety, but not unsafe or even unsettling. I actually like to take the stairs, but it took a couple days to find them - if you're paranoid about evacuation routes in an earthquake, you might want to spend fifteen minutes or so just hunting for the alternative exits.

One major annoyance for me was the wireless internet - half the time my laptop could see a good strong signal, but the service's logon page just clocked. I pretty much gave up on trying to even check email from the room.

However, internet worked OK in the business center the one time I used it. Just be sure to delete browser history, temporary files, cookies, etc if you're concerned about that sort of thing; it didn't appear previous users had done so and I'd guess the hotel doesn't have the browsers set to do so on exit.

I stayed at this hotel for 11 nights. There are some really good points, but also major gaps. For the good points: The rooms are spacious enough with newer amenities - TV, furniture etc. They have Sleep Number beds that are awesome! The staff at the hotel have great customer service and friendly. The rooms have windows that open a few inches - always nice to have fresh air. The food at the restaurant is good. Be sure to ask for a room facing away from the highway. For the gaps: I was fortunate to have quiet neighbors. You can hear every bit of the walking in the room above and doors/hallway noise. The rugs need a serious cleaning. When there was a problem in the room, I had to call 3 times before someone finally came to resolve it.
Final thoughts: I booked this hotel on Hotwire for an extremely cheap price so I felt I got my monies worth. I would not pay full price for this hotel.

I've been here for a business trip during the month of September 2011. The hotel's staff is really nice and helpful, the swimming pool is not too long, but usable for fitness, the gym is little, but was enough for my purposes (I only used the facility to run).

The business center shouldn't be called so, this is only 3 pc-s and a printer....but anyway:

I slept in this hotel on the best mattresses in my intire life.

Worth the money and absolutel near to be in no time in San Ramon.