We checked in to our block of 4 rooms- one room looked as if someone was currently living in it- beds unmade, trash everywhere, TV on. When I went to the front desk to try and get the room switched I was repeatedly told that it wasn't the front desk's fault, he had no other options, would we mind staying in the room as it was? An hour later, a maid was finally brought in to clean the room. Of our 4 rooms, 2 had phones that were disconnected, and none of the rooms received their wake-up call, thereby making all of us late for our early morning event. When I checked the group out and mentioned that there were no wake-up calls that went out, again I was told by a different clerk that "it wasn't his fault" - I would never, under any circumstances stay here again. The rooms were dirty, dingy, the staff was rude- it amazed me that we paid almost $100 for a flea-bag motel room.

Pros: Room was very spacy compared to the regular hotels. Refridgerator was included. Location was good. People were friendly. Checkout was easy.

Cons: Check out time was not accurate to websites (11:00am). Checked us into an uncleaned room, although getting a new room was quick and easy. Didn't give enough towels. Maid didn't come in till 9 so guest had to pick up their own towels from the front desk. Maid didn't sweep clean enough. Front desk was not reliable in returning calls.

Overall, guest service and quality of hotel was good, but maid service needs improvements.