The Westin South Coast Plaza is without doubt a great hotel for business trips. The rooms are spacious and come complete with most things you could need (hair dryer, iron and board, etc)...they also have seriously powerful showers (always good first thing in the morning!) and one of the most comfortable beds I've slept in.
Other plus points include the heated outdoor pool and gym block...not large, but has good equipment. The service throughout the hotel is also second to none....from the moment you're greeted at the reception desk to the moment you check out, the staff are friendly, attentive and always happy to provide whatever you need.
Only one thing bugged me, namely the wi-fi connection. If you're here on business and need a reliable connection, you probably won't get it. The Westin wi-fi log-in screen constantly pops up, so you have to keep on entering your credentials....hugely annoying and disruptive.
One thing I will say, and this is subjective, is that the Westin is clearly a business hotel in its look and feel. This is fine of course, but if you're a travelling couple looking for a romantic break, this is probably not the hotel for you.
Overall...highly recommended!
Room Tip: Ask for a room away from the ice machines on each floor....they're really noisy!
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
13 February 2012
Dear Grainged,
Our staff would be delighted to hear that you felt you were treated second to none. Thank you for the feedback regarding the Wi-fi connection. We strive to provide services that assist our guests in reaching their potential. Your feedback will assist us in ensuring we are delivering on that promise.
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC