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The Westin South Coast Plaza – reviews, photos

4.0 of 5
686 Anton Blvd., Costa Mesa, CA 92626
Hotel amenities
The Westin South Coast Plaza
The Westin South Coast Plaza
The Westin South Coast Plaza
The Westin South Coast Plaza
The Westin South Coast Plaza
The Westin South Coast Plaza
Ranked #3 of 23 hotels in Costa Mesa
4.0 of 5 stars 289 Reviews
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289 reviews from our community

What travellers say about this hotel
  • Orange County(9)
  • Heavenly beds(9)
  • Very nice(7)
  • Room service(7)
  • Rooms were nice(5)
  • Front desk staff(5)
  • Fitness center(5)
  • John Wayne Airport(3)
  • Platinum member(3)
  • Pool area(3)
Traveller rating
    132
    94
    44
    14
    5
Only show reviews for Family (51) | Couples (66) | Business (98)
Date Rating
Ahd
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“South Coast Plaza!!!”
4 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

We stayed at the hotel for 2 nights for a wedding in one of the traditional rooms. The rooms were nice and the bed was comfortable. We had a pool view room, which looks lovely at night when lit up. I loved the bath amenities!! It had a white tea fragrance, which was simply divine!

The room service is prompt, but the menu is overpriced. The best thing about the hotel is its proximity to the South Coast Plaza (the largest in the area) and so the strategically constructed pedestrian bridge from the hotel to the mall was a boon for the shopaholic in me! Also, the proximity ensures that one can stroll to the mall and choose from the various dining options there, instead of being stuck with the hotel menu.

Overall, it was a good experience.

  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask travelisor about The Westin South Coast Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review
13 February 2012
Dear Travelisor,
I agree that our white tea fragrance is simply divine. It has a soothing sensory experience that most people enjoy. All of our Westin Heavenly products are available on our website should you want to enjoy in the comforts of your home.
Guest Relations Manager.
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Nottingham, United Kingdom
Senior Contributor
24 reviews 24 reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
“Great for business...but wouldn't recommend for romance”
4 of 5 stars Reviewed 21 January 2012
1
person found this review helpful

The Westin South Coast Plaza is without doubt a great hotel for business trips. The rooms are spacious and come complete with most things you could need (hair dryer, iron and board, etc)...they also have seriously powerful showers (always good first thing in the morning!) and one of the most comfortable beds I've slept in.

Other plus points include the heated outdoor pool and gym block...not large, but has good equipment. The service throughout the hotel is also second to none....from the moment you're greeted at the reception desk to the moment you check out, the staff are friendly, attentive and always happy to provide whatever you need.

Only one thing bugged me, namely the wi-fi connection. If you're here on business and need a reliable connection, you probably won't get it. The Westin wi-fi log-in screen constantly pops up, so you have to keep on entering your credentials....hugely annoying and disruptive.

One thing I will say, and this is subjective, is that the Westin is clearly a business hotel in its look and feel. This is fine of course, but if you're a travelling couple looking for a romantic break, this is probably not the hotel for you.

Overall...highly recommended!

Room Tip: Ask for a room away from the ice machines on each floor....they're really noisy!
See more room tips
  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by grainged for Costa Mesa
Ask grainged about The Westin South Coast Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review
13 February 2012
Dear Grainged,
Our staff would be delighted to hear that you felt you were treated second to none. Thank you for the feedback regarding the Wi-fi connection. We strive to provide services that assist our guests in reaching their potential. Your feedback will assist us in ensuring we are delivering on that promise.
Guest Relations Manager
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Philadelphia, Pennsylvania
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Very helpful staff, enviro friendly”
5 of 5 stars Reviewed 21 January 2012
2
people found this review helpful

I've stayed at this hotel several times and always pleased; this latest stay the staff was particularly helpful and friendly. They also have an environmental program that allows you to put a hang tag on the door that you do not need maid service and you get a $5 voucher for food at the hotel. I like to see that hotels are getting away from this constant washing of towels use once and bath items replaced when they are not needed. It was great. Free shuttle from Orange County airport too!

Room Tip: It is a better view to ask for a room that faces park. Theater and concert hall is right around the...
See more room tips
  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask dolls111 about The Westin South Coast Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review
13 February 2012
Dear dolls111,
We are delighted to hear that you welcome our Green practices. We are proud to be a Green Seal Certified hotel. Our hotel as well as Starwood practices many sustainable options to reduce our carbon imprint on the planet. We will continue our efforts to ensure we are doing our part to give back to the environment.
Guest Relations Manager
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Venice, CA
Top Contributor
115 reviews 115 reviews
Reviews in 53 cities Reviews in 53 cities
36 helpful votes 36 helpful votes
“Plain, clean, and corporate”
3 of 5 stars Reviewed 21 January 2012
2
people found this review helpful

This hotel served its purpose of a clean, comfortable room for one night stay on a business trip. I arrived late and left early, so I probably did not get a full perspective. But everything was OK, if overpriced.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Jack L about The Westin South Coast Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review
13 February 2012
Dear Jack90291,
We look forward to the opportunity to serve you in the future so we can deliver on your expectations. We work hard to deliver an experience to our guests and not merely just a satisfactory visit. We welcome your feedback and have the full confidence that we can improve our services to provide you with an experience that is memorable and what you expect from the Westin brand.
Guest Relations Manager
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San Pedro, CA
Senior Contributor
32 reviews 32 reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
“A Top Notch Hotel in Orange County”
5 of 5 stars Reviewed 18 January 2012

In town for a one-night stay at the Westin South Coast Plaza. As always, a first-class experience. Even though I was unable to get a suite upgrade on this stay, it was a pleasant experience from the start. Check in was not only a breeze, but friendly and professional. The agent even walked from behind the counter, shook my hand, and presented me with my room key packet. I felt appreciated and welcome. Room 1423 was a typical Westin deluxe room, complete with superb bedding and Starbucks coffee. Cocktails in the evening at the lively Westin bar is always a treat. Friendly staff and chatty customers. Valet parking was fast and efficient, even though they refused to give me the yellow Lamborghini parked in front. (I felt it was a fair trade for my 1999 Toyota; they, however, did not!) Pinot Provence in the hotel is an exceptional experience. Plus, you are within walking distance to several other world-class restaurants. In Costa Mesa? Plan on staying at the Westin across from South Coast Plaza. You will have a great stay.

  • Stayed January 2012, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ChiefDennis about The Westin South Coast Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review
13 February 2012
Dear ChiefDennis,
Glad to hear that you felt appreciated and welcome by our guest service staff. It is extremely important when traveling to be able to unwind at a hotel that understands your needs. It appears we did just that. Look forward to your return when you are in our area.
Guest Relations Manager
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Additional Information about The Westin South Coast Plaza

  • Costa Mesa Westin
  • Westin South Coast Plaza
  • Westin Hotel Costa Mesa
  • Westin Costa Mesa
  • Westin South Caost Plaza
Address: 686 Anton Blvd., Costa Mesa, CA 92626
Price range (per night):* INR7,505 - 17,363

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