My family stayed here for a couple of days to celebrate our son's birthday. First huge perk for a family with small children, NO CHECKING IN :) We were immediately greeted and shown to our room. The hotel brought beach buckets for our toddlers so they could start their adventure right away. We were in the smallest room they offer but it was still big enough for a family of four. I'm very particular about my linens and always bring my own sheet and pillow. I didn't need them at this hotel. The sheets were very soft and the pillows were fluffy. The bathroom was huge and gorgeous. Our balcony had a view of the main pool and a partial ocean view. The view and location are worth the price of admission. The free breakfast and dinner was nice. The fresh cinnamon rolls were tasty. We took our food back to our room and ate on our balcony.
A few small complaints are necessary. The room needed to be vacuumed. I don't mean a quick once over, I mean move some furniture and use the edge tool. I found long blond hairs all over the carpet next to the balcony door.
Another problem, no potatoes at the free breakfast buffet, try explaining that to a two year old.
Overall, the experience was wonderful. The most important thing was that my kids had a great time on the beach and we will definitely be back next year.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
20 October 2011
Thank you for sharing your feedback regarding your recent Beach Village experience. Our accommodations and location make Beach Village ideal for families. We take great pride in catering to our Beach Village Kids and making The Del a magical place year after year. It was great to hear how you and your family enjoyed many of our amenities and services. On your next visit, I assure you that you will not experience the same housekeeping concerns. We treat all guest feedback as a gift, and thank you for being our guest. We look forward to welcoming your entire family back next year!
Insider TIP: Be sure to mention your desire for breakfast potatoes at Windsor Cottage and we will ensure that potatoes are an option for your family!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC