I went with my best travel buddy....we have stayed at 2-3 star hotels in Europe and expected same from here. My friend has stayed here for years in past but not recently (last 10 yrs) I will take her word that it was once charming. Now....just a dirty property with uninterested staff. Requests like extra sheet, hair dryer and even breakfast were ignored. It is well located but probably so is local hostel.
We will not return. I have worked in the industry for 30 years, am now retired and consult with properties trying to change demographic, etc...this one needs some staff customer service training and professional cleaning. The overhead fan looks like it has not been dusted since 2000 if then. The group kitchen was smelly and gross when we arrived and we spent a hour cleaning as our room was across hall and we could smell it when our door was open. We made the coffee every morning as it was never made and breakfast was never served at scheduled time. Usually 30 minutes late. Elevator is iffy and did not run on regular basis, use at own peril.
