I travel to the Bay Area frequently. I stayed at this hotel from September 16-19. To say the least my stay was more than adequate. My only qualm would be that on the 17 housekeeping did not tidy up the room. The continental breakfast that is offered is nothing special. It's more than adequate if you're used to the typical cereal, waffles, assorted muffins, croissants, etc. The hotel staff was friendly and pointed me in the right direction when my rental car was unable to start due to a dead battery. I would definitely recommend this hotel.

We had three NON-SMOKING rooms reserved over Thanksgiving, all with double beds. When we checked in, we were told there were only king beds left so had no choice but to take the rooms. One of the rooms smelled like someone had just been there smoking a cigarette--the odor was so strong. The manager sprayed something in the room to reduce the odor but you could still smell it. The ashes were on the table and there was also a cigarette burn. So who was in the room after the maid had cleaned? Anyway, we asked for a discount and the manager had to check with the owner! We were told he would give us the room for half price so we accepted. The next couple of hours were spent trying to find another hotel but we first had to find out if we could get out of the Days Inn reservation without a penalty. The manager told us we could but we wouldn't get a discount on the room that smelled like smoke--unacceptable! The bathroom in our room smelled like smoke as well and there was a gap under the door--same with another room we rented. The owner doesn't allow the manager to make any decisions which I think is terrible. Anyway, the owner finally agreed to the discount. We left for the Hilton and couldn't have been happier--plus, it was only $5 more a night.

We travel from the UK about three times a year to see family in the Concord area. After being closed for some time, this hotel came back under the Days Inn banner. Our booking got a bit muddled but this was soon sorted out when we arrived. The current owner, Deepti Chaudhri, and his family were very helpful. They changed our room when we complained it smelt smokey and tried to make our stay as pleasant as possible. There is now a hot and cold breakfast facility. Coffee is available all day. Close by are supermarkets, restaurants and fast food places. The beds were good and the rooms clean and tidy. Mr Chaudhri has lots of plans for further improvements, which I hope to see on my return in July (2011)

I stayed here because it was "pet friendly" however when I walked into the Lobby to inquire about room availability, the Owner, Manager said he would accommodate me well, at a reduced rate for the "only room I have left which is a King bed with Jacuzzi tub." I was charged $89.00/night while apartment hunting. The room was just filthy. The Jacuzzi Tub had paint peeling from the side walls, the vanity had a major plumbing leak, the toilet clogged constantly, there was dust collected everywhere including the climate control unit...thick dirt in the filtering system and the vents thick with dirt and dust as if it had not been cleaned in months. The light switches and outlets had black fingerprints and drip marks at the entry. When I informed the owner/mgr., he said he would send someone to "make it right." I politely informed him that this room should have been cleaned before anyone checked in. I was never offered a lower price for the condition of the room. I was never offered another room. It was left uo to me to inform the mgr./owner as to weather or not I wanted to change rooms. A couple was placed next to me who couldn't get enough intimate contact where our beds shared the same wall. When I spoke to the front desk attendant the following morning, she replied "This is a Hotel ma'am we cannot control what goes on in the rooms." even after explaining to her that I was kept awake all night. This went on for two more nights. The final day was not left up to me as I was asked to leave to make room for guests who had reservations because "all daily stays were being asked to leave." I have never heard of a Motel/Hotel asking a guest to leave because they were overbooked. The owner/mgr. knew I still neded the space. I reminded him that he shouldn't rent the room out and I was willing to stay as repairs were being made. The owner/mgr. continued about his renovation plans but this did not help me. They never even updated my Wyndham Membership Card when I checked out. With two cats I left the room completely spotless.