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Hilton Concord – reviews, photos

3.5 of 5
1970 Diamond Boulevard, Concord, CA 94520
Hotel amenities
Hilton Concord
Ranked #1 of 8 hotels in Concord
4.0 of 5 stars 111 Reviews
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111 reviews from our community

What travellers say about this hotel
  • Room service(4)
  • Hotel staff(4)
  • Great food(3)
  • Very friendly(3)
  • Hot tub(3)
Traveller rating
    41
    36
    12
    12
    10
Only show reviews for Family (20) | Couples (17) | Business (51)
Date Rating
Reno, Nevada
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Great hotel-for staying in Concord”
4 of 5 stars Reviewed 18 January 2012

We stayed at this hotel for New Year's Eve in San Francisco but the BART ride to downtown was a bit much. It ended up being a far trip, but the shuttle service from the hotel to the BART station was a huge help. The hotel was extremely nice and newly renovated so I definitely recommend this hotel, just maybe not so much for visiting San Francisco.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Brian B about Hilton Concord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochelle Riggins, Guest Relations Manager at Hilton Concord, responded to this review
6 February 2012
Thank you for taking the time to review our hotel. The hotel is approximately a 45 minute BART ride to the city which is convenient to those who do not want to find parking or drive through traffic in San Francisco. Our Complimentary Shuttle is a great way to get back and forth. We are happy to hear that you like the improvements made to the hotel.We value everyone’s opinion and thoughts and thank you for yours!
Thank you,
Management at the Hilton Concord
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Top Contributor
115 reviews 115 reviews
Reviews in 63 cities Reviews in 63 cities
350 helpful votes 350 helpful votes
“Just Got Better!”
4 of 5 stars Reviewed 14 January 2012

This was our second stay at this Hilton and it was pleasing to see the refurbishment of the public areas and especially the bedrooms. The rooms are large and nicely furnished with a massive flat screen HD TV. The bedroom doors shut SOFTLY, when did you last see that in a hotel?
The refurbishment, very friendly staff, free parking and the pleasant pool area make this Hilton worthy of 4 stars. Priceline still offer it under a 3.5 grading so you can get great value.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask redhand about Hilton Concord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochelle Riggins, Guest Relations Manager at Hilton Concord, responded to this review
6 February 2012
Thank you for staying with us and for your wonderful comments on the hotel. We hope to see you back with us during your next travels to stay in our newly upgraded rooms. We appreciate you taking the time to review us for a second time and letting us know of your successful stay!
Thank you,
Hilton Concord Management
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Saint Louis, Missouri
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“great value -”
4 of 5 stars Reviewed 12 January 2012

I really liked this hotel, $9mm of renovations made for a pleasant stay. some of the online pics of the hotel are dated but the lobby and room were great. Would highly recommend the executive floor with free breakfast for a little more money, very well done, nice food and great value. Hotel was 1-2 miles from the train station which takes you straight to the airport or San Francisco.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Duke N about Hilton Concord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochelle Riggins, Guest Relations Manager at Hilton Concord, responded to this review
6 February 2012
Thank you for taking the time to comment on your most recent stay. I am happy to hear your visit was positive and agree that the improvements being made to the hotel are still occurring as we will have new photos of the entire hotel updated in the next month. We look forward to your return.
Thank you,
Hilton Concord Management
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Long Beach
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Great Hotel would go back”
5 of 5 stars Reviewed 6 January 2012

Easy Check in very clean very nice staff, free internet. Room was so nice. Lobby very attractive would stay here again. Stayed Dec. 28th, 2011

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask 1Chocolate about Hilton Concord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochelle Riggins, Guest Relations Manager at Hilton Concord, responded to this review
6 February 2012
Thank you for taking the time to comment on your most recent stay. I am happy to hear your visit was positive! We look forward to your return.
Thank you,
Management
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Knoxville, Tennessee
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“In the middle of a renovation”
3 of 5 stars Reviewed 5 January 2012

I am sure that when the renovations are done it will be fine but the hotel is in a little bid of disaray. We stayed twice over the holidays so had two difference rooms. The first room the phone had no cord and the shower lost a piece when first turned on. The second room the wall temperature thermostat did not work and the hot water handle flew off when used. There is a smell of glue as new carpet is being laid and painting is done. My guess is that they are trying to complete quickly and small details are suffering. Staff seemed new and needed more training but were friendly. But having said this, the rate was okay and apparently discounted due to renovation. Not the best Hilton I have stayed in.

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask R H about Hilton Concord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochelle Riggins, Guest Relations Manager at Hilton Concord, responded to this review
6 February 2012
Thank you for taking the time to comment on your most recent stay. I'm sorry to hear of the few issues that occurred during your stay. If you would email us at info@concordhilton.com we would be happy to look into the room issues you incurred.
The renovation of our guestrooms, lobby and meeting space is finished, we are still doing touch ups and apologize for the smell. We are working on ventilation while these touch ups are happening. We value everyone’s opinion and thoughts and thank you for yours!
Thank you,
Concord Hilton Management
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Additional Information about Hilton Concord

  • Hilton Hotel Concord
  • Concord Hilton Hotel
  • Concord Hilton
Address: 1970 Diamond Boulevard, Concord, CA 94520
Price range (per night):* INR5,993 - 11,426

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