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Ramada Inn Commerce – reviews, photos

2.5 of 5
7272 Gage Avenue, Commerce, CA 90040
Hotel amenities
Ramada Inn Commerce
Ramada Inn Commerce
Ramada Inn Commerce
Ramada Inn Commerce
Ramada Inn Commerce
Ramada Inn Commerce
Ranked #4 of 9 hotels in Commerce
3.5 of 5 stars 28 Reviews
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28 reviews from our community

    Trip type
Traveller rating
    3
    7
    9
    5
    4
Date Rating
Ottawa, Canada
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Avoid At All Costs If You Can”
2 of 5 stars Reviewed 13 June 2010
1
person found this review helpful

I was on a trip to Los Angeles, CA for a week by myself in early June. I would not stay here again.

Although the price was reasonable as a hotel/flight package if not I would definitely have not paid the standard $89/night. Although I didn't feel uncomfortable, LALife.com gives the Commerce area a 2 out of 10 for safety.

The staff are mediocre to deal with - you will not find them going above and beyond, and most would rather not say anything if they don't had to. I had to ask 4 times for them not to charge me $25 for the phone when the same woman was the one who told me my $ would run out when all my time was up, which was not true. I said it was not my fault, and she didn't say anything for about 10 seconds hoping I would just offer to pay for it.

The room does have good cleaning service, and doesn't smell like one of the hotels (Mithila) that I've been at in San Francisco. The carpet outside the room did have some noticeable stains but it wasnt' a big deal. Pool is fairly small for those wondering.

What's nice about this hotel though is they do have a computer for free use as well as free parking. It's not in the best area of LA though, but you do have the highway right behind you.

  • Stayed June 2010, travelled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask kevinf2010 about Ramada Inn Commerce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don Hyuen, General Manager at Ramada Inn Commerce, responded to this review
4 March 2011
We appreciate all comments our guest provide to our hotel as it helps us improve our abilities to consistently provide excellent service and product to our guest. It is the goal of our hotel to provide the highest levels of guest services and product to our guest. We provide training programs directed to assist our staff in handling all types of service issues to assure they are handled on a timely and professional manner. We have addressed this issue with all our staff and have taken make sure to assure this issue does not occur again. We make constant improvements to the hotel and are constantly review are staff and the service they provide.

Thank you again for your comments and we can assure that this issue will not happen again.

Management
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California
1 review
1 helpful vote 1 helpful vote
“Cheaters! Money taker!”
2 of 5 stars Reviewed 9 April 2010
1
person found this review helpful

When I checked online, 30 mins. prior to checking in, the hotel was listed for $69/night. When I got to the front desk, the receptionist said it was $69/night as well. I stayed for 1 night. Checked out the next day only to find that they charged me $79/night with tax it was $88.84!!! I called & the manager wouldn't even take time to talk to me on the phone, the billing lady was getting all pissed with an attitude with me. They didn't even try to work things out with me. All they said was "I'm sorry." Whatever money hungry people!!! The place wasn't even all that. The floors/carpets were dirty. When the door slam shut, your neighbors can hear you! You can hear your neighbors too! No fans in the bathroom. Services weren't good. They just stood at front desk just to look nice. Sure! Stay there if you want, but the area isn't all that great. They overly charged for the price of 1 night and they even took an extra $10. I'll take it as a donation to the hotel in a bad area...thank you.

  • Stayed April 2010, travelled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Don Hyuen, General Manager at Ramada Inn Commerce, responded to this review
4 March 2011
Thank you for bringing your concerns to our attention. We do apologize for the poor experience and service provided during your stay at the hotel. We have addressed your concerns to our staff and have made changes in accordance. It is our constant goal in providing the best type of service to our guest on a consistent basis.

Thank you again for bringing your concerns to our attention and helping us improve upon our service we provide to our guest.

Management
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“Worst Night Ever”
1 of 5 stars Reviewed 11 March 2010
1
person found this review helpful

It was the worst night ever, it wasn't till 2am in the morning when we heard doors banging, people laughing outside our room. I call the front desk and they said they would handle it. The noise went on all night. I woke up tired from lack of sleep. Went to go check-out and told the guy behind the desk what happen. He didnt have an answer and he wrote my info down and he was suppose to get back to me. He never did. This is the worst Hotel ever, Dont stay here.,

  • Stayed March 2010, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask onetejeda about Ramada Inn Commerce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don Hyuen, General Manager at Ramada Inn Commerce, responded to this review
4 March 2011
Thank you for bringing your concerns to our attention. We do have constant training for our staff as it relates to your issue. We have employed a security staff that specifically address these issues. We have provided this information to our staff and addressed your specific concerns. Each and every issue regarding the safety and comfort of our guest is our first and foremost priority.

Once again we want to thank you for taking the time to bring your concerns to our attention and helping us improve our service.

Management
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Paris
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Great destination for the hard-of-hearing or fully-armed”
2 of 5 stars Reviewed 8 August 2009

We spent 2 nights at the Ramada Inn in Commerce with a tour group in late July 2009. I read existing reviews before going there and tried, to no avail, to get our tour operator to change hotels.

The accomadations are acceptable but noisy. The staff were polite and helpful, the rooms were large, clean and adequate. A couple of holes in the blanket. No central air and the window unit was a bit noisy. Basic 2-star quality, nothing more.

However, our room overlooked a parking lot of 18-wheelers. One must have been had refridgerated cargo since we could hear the motor running ALL NIGHT LONG. At least this blocked the noise from the surrounding freeways.

The real problem lies with the location. A friend in LA strongly advised against staying here, explaining that it was an industrialized area surrounded by freeways and could be rather dangerous. I didn't believe him, but on our first evening in the hotel, 6 police cars arrived and my children saw armed police officers running through the hallways of the hotel. Some of the members of our group thought this was rather amusing (like so many of those tv series...), but I was more than upset by this episode.

This hotel seems to cater to multiple tour groups. Not a surprise, since no one in their right mind would stay here if they had a choice. Breakfast and dinner are taken at the gag-a-licious Denny's restaurant adjoining the hotel, the pinacle of American cuisine.

Avoid if you can!

  • Stayed July 2009
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask GGGParis about Ramada Inn Commerce
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HYUN3, Manager at Ramada Inn Commerce, responded to this review
7 March 2011
We do have 24 hours security officer on duty. try to more secure. I am sorry to give you the wrong impression of the hotel, but we try our best be more quality and more secure. Also we just finish the renovated the rooms. It will be more cozy and nice.
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oregontrailchampion
1 review
1 helpful vote 1 helpful vote
“give this poor baby a break!!”
3 of 5 stars Reviewed 15 April 2008
1
person found this review helpful

ive stayed there three times in the past and it wasn't so bad! i am a sound sleeper, though te he he :) i didn't think it was stinky at all. i think it must have been renovated since most of the messages on this page. the light was nice and the beds were comfy. its your standard airport area hotel right?!?! there's even a shuttle to the mall. also, i dont believe the carjacking story, that's hooey. i wouldnt sugest hanging out after dark alone if youre a girl, but that goes for all of america right, even where i live, and i live in iowa :) funny, two out of 3 times i stayed there were french people there, now i see a french review! je t'em french! this hotel is a-ok

Stayed March 2008
Was this review helpful? Yes
Ask oregontrailchampion about Ramada Inn Commerce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HYUN3, Manager at Ramada Inn Commerce, responded to this review
9 March 2011
Thank you for your commend. We just finished putting new carpets and furniture and drapes.
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Additional Information about Ramada Inn Commerce

  • Commerce Ramada
  • Ramada Commerce
Address: 7272 Gage Avenue, Commerce, CA 90040
Price range (per night):* INR4,481 - 6,833

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