I was on a trip to Los Angeles, CA for a week by myself in early June. I would not stay here again.
Although the price was reasonable as a hotel/flight package if not I would definitely have not paid the standard $89/night. Although I didn't feel uncomfortable, LALife.com gives the Commerce area a 2 out of 10 for safety.
The staff are mediocre to deal with - you will not find them going above and beyond, and most would rather not say anything if they don't had to. I had to ask 4 times for them not to charge me $25 for the phone when the same woman was the one who told me my $ would run out when all my time was up, which was not true. I said it was not my fault, and she didn't say anything for about 10 seconds hoping I would just offer to pay for it.
The room does have good cleaning service, and doesn't smell like one of the hotels (Mithila) that I've been at in San Francisco. The carpet outside the room did have some noticeable stains but it wasnt' a big deal. Pool is fairly small for those wondering.
What's nice about this hotel though is they do have a computer for free use as well as free parking. It's not in the best area of LA though, but you do have the highway right behind you.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4 March 2011
We appreciate all comments our guest provide to our hotel as it helps us improve our abilities to consistently provide excellent service and product to our guest. It is the goal of our hotel to provide the highest levels of guest services and product to our guest. We provide training programs directed to assist our staff in handling all types of service issues to assure they are handled on a timely and professional manner. We have addressed this issue with all our staff and have taken make sure to assure this issue does not occur again. We make constant improvements to the hotel and are constantly review are staff and the service they provide.
Thank you again for your comments and we can assure that this issue will not happen again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC