Upon entering the room with my wife we discovered an odor reminiscent of old cream cheese and sweaty feet. My wife and I opened the windows, turned on the AC, and took a walk to the hotel dock. When we came back to our room five minutes later. The windows were closed and the AC was turned down. The manager had gone in our room and shut the windows.
Later that night my wife and I went to join friends for dinner. Suspecting that the sly and rude manager would come back in our room-I took several digital pics of my suitcase closed, and placed tiny torn pieces of kleenex on the zippers. When I returned to the room - it was obviuos that someone had entered the room and had rummaged through my suitcase.
I was furious and confronted the manager the following morning. we left for Ferndale Resort the next morning
Bottom line... this hotel is seedy, overpriced, and in a bad part of town.
Americas Best Value Inn & Suites reviews
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Americas Best Value Inn & Suites – reviews, photos
13865 Lakeshore Dr., Clearlake, CA 95422
Hotel amenities
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3 traveller photos
dublin
1 review
“STAY AWAY!!!”
6
people found this review helpful
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike Mun, Manager at Americas Best Value Inn & Suites, responded to this review
22 April 2009
Dear Our Guests,
We are deeply embarrased and apologetic that we were reviewed as overall unspeakable lack of supervision and mismanagement in regards to the efforts must have been extended to the comfortness and satisfaction of accomodating guests however, we had failed to this respect.
This incident was absolutely unexcusable
regardless whatever resons and we are honestly apolozise that the described complaints were immediately corrected.
In order for us to show you our improvements.
Subsquent to your review was published, we
have made continued efforts to correct and
to remove the defficiencies.
Lastly we are sincerely apolozising for all the
unpleasant, dissatisfaction and inconviniences which we have caused you in
the past and look forward to serve you in the future with satisfactory services.
We also apolozise for belated response to your honest and helpful reviews.
Most respectfully yours,
Highlands Inn
Mike Mun, Manager and entire staff
Encl.: Attachments
We are deeply embarrased and apologetic that we were reviewed as overall unspeakable lack of supervision and mismanagement in regards to the efforts must have been extended to the comfortness and satisfaction of accomodating guests however, we had failed to this respect.
This incident was absolutely unexcusable
regardless whatever resons and we are honestly apolozise that the described complaints were immediately corrected.
In order for us to show you our improvements.
Subsquent to your review was published, we
have made continued efforts to correct and
to remove the defficiencies.
Lastly we are sincerely apolozising for all the
unpleasant, dissatisfaction and inconviniences which we have caused you in
the past and look forward to serve you in the future with satisfactory services.
We also apolozise for belated response to your honest and helpful reviews.
Most respectfully yours,
Highlands Inn
Mike Mun, Manager and entire staff
Encl.: Attachments
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
calif.
1 review
“Upscale?”
6
people found this review helpful
This hotel characterizes itself as upscale. It's about as upscale as a Motel 6 at the price rate of a Hilton chain hotel. Grossly mis-represented.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Americas Best Value Inn & Suites
13865 Lakeshore Dr., Clearlake, CA 95422
Price range (per night):*
INR3,641 - 4,929
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