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BEST WESTERN Plus Otay Valley Hotel – reviews, photos

2.5 of 5
4450 Main Street, Chula Vista, CA 91911
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BEST WESTERN Plus Otay Valley Hotel
BEST WESTERN Plus Otay Valley Hotel
BEST WESTERN Plus Otay Valley Hotel
BEST WESTERN Plus Otay Valley Hotel
BEST WESTERN Plus Otay Valley Hotel
BEST WESTERN Plus Otay Valley Hotel
Ranked #7 of 19 hotels in Chula Vista
4.0 of 5 stars 24 Reviews
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24 reviews from our community

    Trip type
Traveller rating
    5
    11
    4
    3
    1
Date Rating
Phoenix
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“All around great stay”
5 of 5 stars Reviewed 19 January 2012
4
people found this review helpful

Stayed at the property last week and had an unexpected great stay. The beds were amazingly comfortable, the linens were like staying at a full service resort, the bathroom had been renovated and the water pressure was perfect! They had free wifi in the room which was perfect for my business needs and even a full free breakfast the next morning. There was such a spread I couldn't believe it was free! Will definitely stay there again the next time I am in town!

Room Tip: I was on the first floor so easy access to parking...
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  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Shanon J about BEST WESTERN Plus Otay Valley Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
holidayinn8555, Manager at BEST WESTERN Plus Otay Valley Hotel, responded to this review
20 January 2012
Thank you very much for your comments. We are delighted to know that you enjoyed your stay. At Best Western Plus Otay Valley we work hard to make sure that our rooms are above our guests expectations. We are also happy to hear that you enjoyed our complimentary breakfast and we look forward to your next visit. Again, thank you for your comments.

Sincerely,
Victor M. Carrera
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chula Vista, California
Senior Contributor
40 reviews 40 reviews
Reviews in 33 cities Reviews in 33 cities
39 helpful votes 39 helpful votes
“Comfortable hotel between Chula Vista and Mexican border”
5 of 5 stars Reviewed 16 September 2011
1
person found this review helpful

The Best Western Plus Otay Valley is a comfortable hotel adjacent to the 805 freeway about midway between Chula Vista and the Mexican border. Our room was very clean and comfortable and it was very quiet despite its proximity to the freeway. We enjoyed a nice hot breakfast (waffles, scrambled eggs, sausages, etc.) which was included in the rate. We had to have a smoking room, but the smell wasn't too bad. Apparently they allow smoking in many of the rooms and a non-smoking room was not available. We would not hesitate to recommend this property to anyone who wants to stay near Chula Vista or Tijuana.

Room Tip: Book ahead if you want a non-smoking room.
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  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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Ask DCH47 about BEST WESTERN Plus Otay Valley Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
holidayinn8555, Manager at BEST WESTERN Plus Otay Valley Hotel, responded to this review
7 December 2011
Thank you so much for your comments. We are delighted to find out that you enjoyed your stay. We apologize for not having a non-smoking room available when you reserved your room. Since we are the closest hotel to Cricket, occupancy is always really high for concert dates. Again, Thank you for your comments and we hope to see you soon.
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Mesa, Arizona
1 review
“Fantastic Hotel...HIDDEN GEM IN CHULA VISTA”
4 of 5 stars Reviewed 31 August 2011

One of the better low price hotels to stay. Rooms are clean, bathrooms are well maintained and the beds are comfortable. Nice decor, you will be impressed. The free breakfast downstairs from 6 am to 9 am is better than a continental breakfast (bagels and Danishes). The offer two individual waffle makers have scrabbled eggs (powdered), bacon, sausage, biscuits and gravy, toast, cereal, yogurt, hard-boiled eggs. Of course this menu is rotated, this not all available at one time, a good variety. I have stay at this property four previous times and enjoyed every stay. During my last stay (8/26/11 - 8/27/11) here I did notice the air conditioning was not working properly in the lobby, breakfast area or in the room. I would assume that Best Western has somehow tweaked the a/c in the rooms and common areas to save money.

  • Stayed August 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hemet
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
“More than expected”
4 of 5 stars Reviewed 26 August 2011

Stayed at this hotel for Sade concert down the street on Tuesday august 23. The hotel. Is .05 miles from the cricket theater. It is not noisy as we thought it was going to be since it's right off the 805 freeway. The room was a nice size and it was clean. Beds felt good as well. We will stay here again for those quick trips to San Diego.

  • Stayed August 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask FUNINTHESUN0203 about BEST WESTERN Plus Otay Valley Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orange County, CA
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Beds are awesome.”
5 of 5 stars Reviewed 4 August 2011

We recently stayed here for a concert at Cricket Wireless. The moment we pulled up we were a little skeptical, as there seemed to be some shady characters on and around the property. I was with my boyfriend so all went as planned. The moment we needed to leave the front desk called a taxi for us (less than a $10) and we went to see the concert. It was very easy to get back, as there were lots of taxis waiting to take us back to the hotel. The beds were awesome, totally unexpected for a Best Western. The fridge was a nice surprise as well. The rooms were constructed similar to a Motel 6, but the services, amenities, and overall experience was like a Hilton. The people were very nice and this hotel is well worth the $$ if you are looking for convenience. One item to note - if you go to the Mexican restaurant, they only accept CASH! I was so bummed, ordered lots of food and could only walk away with one burrito.

Room Tip: Get there early! We still got a freeway room but non smoking. Still very nice.
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  • Stayed August 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about BEST WESTERN Plus Otay Valley Hotel

  • Holiday Inn Chula Vista
  • Chula Vista Holiday Inn
Address: 4450 Main Street, Chula Vista, CA 91911
Price range (per night):* INR5,769 - 9,242

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