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Heritage Inn Express Chico – reviews, photos

2.0 of 5
725 Broadway Street, Chico, CA 95928
Hotel amenities
Heritage Inn Express Chico
Heritage Inn Express Chico
Heritage Inn Express Chico
Heritage Inn Express Chico
Heritage Inn Express Chico
Heritage Inn Express Chico
Ranked #12 of 16 hotels in Chico
2.5 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    3
    5
    5
    9
    5
Date Rating
Oroville, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Horrible Room”
2 of 5 stars Reviewed 19 September 2011
1
person found this review helpful

I stayed here on Sept 16th 2011. A friend and I planned on going to dinner then to the bars for a good time and dancing. I called that morning and asked for a non-smoking double room. The reservation clerk said no problem they had two available and would book me for the double non-smoking. When I arrived they only had a smoking double room. Since I had no other alternative I took the room. The reservation agent offered no alternative or apologies. She just stated "do you want the room or not".
Cons:
Holes burned into the sheets
Over powering smell of smoke
Smoke stained curtins
Yellow/bad lighting
Sticky carpet
Dirty/Messy Lobby
Unprofessional/Unhelpful Staff
Broken AC knobs-took 30 minutes just to get the knobs to work
AC had a horrible smell
Breakfast was minimal/nothing fresh/nothing replentished
Alarm was old and dirty

Pros
Clean bathroom
Clean pool
Fridgerator/MIcrowave
Clean sink
Good Parking
Good Location to bars downtown

I wouldn't suggest staying here if you could absolutely avoid it. This is my 2nd and final time I will never stay here again, I would rather pay extra for a cab to take me somewhere decent.

  • Stayed September 2011, travelled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Service
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Ask horseromeo about Heritage Inn Express Chico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Senior Contributor
25 reviews 25 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Reasonable, clean good sized room in Downtown Location”
3 of 5 stars Reviewed 7 June 2011
2
people found this review helpful

This is across the street from the Days Inn which had worst reviews and is about $10-15 cheaper.
Room was nice and roomy,clearn, it had 2 comfortable queens, no kings available, bottom floor in the corner, parking very close to room. The internet never did work, despite a couple calls, I gave up since I could do without (but it did cause me to lower my overall rating). Chico is this smallish(90+K) tree-covered city so the location is the best part about this hotel, 3 blocks from the city center park where they have friday nite bands. When school is out, it is just the locals with a relaxed dancing vib, the band was really excellent, they did rock, blues, funk, folk, some originals All the good places to eat are nearby. Found a good steak at 5th street, then chilled for the outside tunes that proceeded despite the threat of rain. But the school, a brick bult, ivy laden CS University is beautify, just another 3 blocks from the center to the edge of campus, where the landscaping is clearly first rate. You do need to be on the watch, there are some questionable types hanging on corner or at the salvation army across the street..

Room Tip: walk up AAA seemed to get me the best rate
See more room tips
  • Stayed June 2011, travelled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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San Jose, California
2 reviews
1 helpful vote 1 helpful vote
“Good value for money. Close to campus. Very clean.”
4 of 5 stars Reviewed 23 January 2011
1
person found this review helpful

We liked Heritage Inn Express. We walked to campus. The room was clean and had automated lights at night, though it would've been nice if they had dimmers. We found it a very acceptable, no frills room. We played games in the lobby so we could use the full tables. Breakfast included tea, juice, two kinds of cereal, packaged pastries and bagels. Not extensive but enough for us. It was very quiet. We will stay there again. (Swimming pool is there but small. We didn't use it. ) The Internet was very slow in our room.

  • Stayed January 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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medford, or
1 review
“Overall "fair", but cleanliness may be a problem”
2 of 5 stars Reviewed 8 November 2010

We have stayed in two Best Westerns in the past 6 weeks, neither were very nice (I am going back to Holiday Inn Express...always positive experiences there).

This one looked nice walking in, had lots of amenities, but, when I closed the bathroom door, I found multiple places of filth on the door and wall (about 5 different brown spots and one spot that appeared to be a fingerprint of blood)...YUCK. The front desk people seemed okay, but when I requested extra blankets and pillows, the response was "I'll see what I can do"...somewhat off-putting considering the hotel didn't appear to be anywhere near full. They brought most of what I asked for, but only one blanket, when I requested two (again, they were not booked solid). The continental breakfast was good. It was the best price for two queen beds, but I wouldn't go back.

  • Stayed November 2010, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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“The most filthy hotel I've ever stayed in...”
2 of 5 stars Reviewed 14 August 2010

Yes, including the rat infested bungalo in Indonesia this was by far the most unclean place I've ever had to bed down for the night. Our family was traveling with our dog so our options were limited. The price was cheap but not worth the bathroom that smelled of urine, towels with holes, various bits of food on the floor (beef jerky anyone?) and table surfaces with pools of mystery liquid. The bathroom had no toilet paper and only 2 towels. We had to make a special trip to the lobby obtain these special ammenities. The walkways were covered in a mysterious sticky brown fluid that had everyone checking the bottom of their shoes. It will be the example by which we measure all bad hotels in the future.

  • Stayed August 2010, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Heritage Inn Express Chico

  • Heritage Hotel Express Chico
Address: 725 Broadway Street, Chico, CA 95928
Price range (per night):* INR3,529 - 4,593

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