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Quality Inn & Suites Date Palm – reviews, photos

2.0 of 5
69151 East Palm Canyon Drive, Cathedral City, CA 92234
Hotel amenities
Quality Inn & Suites Date Palm
3.5 of 5 stars 52 Reviews
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52 reviews from our community

    Trip type
Traveller rating
    15
    13
    7
    6
    11
Date Rating
lake balboa
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Quaility Inn name only”
2 of 5 stars Reviewed 9 February 2012
3
people found this review helpful

First off, we’ve stayed at a few Quality Inns and this is by far the worst. One could use the Ventura Ca. Quality Inn as a benchmark for how to run and upkeep a property. That being said, Cathedral City has had to battle the reputation of being the "slum" area of Palm Springs for years, and this motel really delivers that feel. Where to start? How about the stained sofa in the front room, Or the VCR player connected to the old style TV. When was the last time you rented a VCR? DVD players too pricey for this place? And that really is the problem. The whole feel of this room was the owner is not spending a penny more than what is absolutely necessary on the guests. Need another king size suite? Just swap out the bed! No matter that the bedroom door no longer closes properly (it hit the foot of the bed). Don’t bother replacing the headboard, who cares what it looks like? This is Cathedral City after all. Swap out the TV in the bedroom, but just reuse the old wall mount, even though it’s way too big. Some things they have no control over like the views from the balconies, RV park in back, used car lots in front. But other things, like having the elevator permits up to date, should be taken care of. Palm Springs is on a major fault line. A properly inspected elevator is pretty important in that respect. Overall, this Quality Inn reminds you that you are staying in Cathedral City at every turn. And that is unfair to the city.

Room Tip: Best tip for a good room-keep driving.
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  • Stayed February 2012, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask steve b about Quality Inn & Suites Date Palm
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Nipomo, California
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Ok for the money”
3 of 5 stars Reviewed 6 February 2012

Hotel is in a decent location and in decent shape. Staff was nice but a few things did not go well like the second night I came back to my hotel and went to my third floor room only to find neither of my door keys would open the door so dead tired I had to go to the office and get them to fix the problem which they did, but that caused me a delay getting into my room. Breakfast bar is all cold stuff except the waffle machine. Pretty sparce in choices and not one of the best I have experienced for sure. No lids for coffee there or in the lobby so and they use cheapo foam cups that are the small ones. I had the one bedroom suite and liked that except that the ac unit was in the living room so leaving the fan running did not give me the white noise I like in the bedroom at night and made it cold in the living room and warmer in the bedroom, but they did at least have a ceiling fan in the bedroom. I think the place is fine for the price and the staff I interfaced with were helpful and friendly.

  • Stayed January 2012, travelled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask CalBernie about Quality Inn & Suites Date Palm
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Marlo Amelio, General Manager at Quality Inn & Suites Date Palm, responded to this review
7 February 2012
Thank you being our guest ! We look forward to seeing you on your next visit!
Marlo Amelio, GM
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Petaluma, California
1 review
“Superb!”
5 of 5 stars Reviewed 17 January 2012

We have been staying at the hotel for 3 weeks now and plan on staying for one more month. Hotel was highly recommended to us from Canadian friends who stay at the hotel each year.
This is our new found "home away from home". The employees and the Manager are so friendly and helpful! We have been made to feel as though we are family. Our Suite is wonderful for our long stay and it is an apartment with all of the extras. Really appreciate having a full size kitchen. The hot breakfast buffet each morning is a treat and I love the fact that I do not have to cook breakfast-as it is ready for us each morning. We will be returning next year for a 10 week stay at this hotel as well. Love the pool with the big cabana area- I spend all day at the pool.

Room Tip: Suites with two bedroom and 2 bath are huge.
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask larry v about Quality Inn & Suites Date Palm
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Marlo Amelio, General Manager at Quality Inn & Suites Date Palm, responded to this review
7 February 2012
The Hotel Management & Staff look forward to seeing you on future trips! We thank you for sharing your comments about the hotel and staff. We appreciate it!!
Best Regards,
Marlo Amelio, GM
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Denver, Colorado
1 review
2 helpful votes 2 helpful votes
“Horrible”
1 of 5 stars Reviewed 13 January 2012
2
people found this review helpful

Nothing worked. Fridge not functional. Froze everything in it and could not regulate temp. TV off brand and kept having to be re-set and remote wouldn't work. Toilet overflowed, couldn't shut bathroom door. Front door key stopped working in the middle of trip and needed whole new knob. Sheets weren't changed as requested. We knew this because it had a huge stain on the sheet so we could tell it was the same one. Major trouble getting wireless internet connection. Basically it was a total trainwreck. Maybe the good write-ups are being paid or they just stayed one night and got lucky. We stayed a week and I wish we had moved it was that bad.

  • Stayed January 2012, travelled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask 344jpr about Quality Inn & Suites Date Palm
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Marlo Amelio, General Manager at Quality Inn & Suites Date Palm, responded to this review
7 February 2012
Good Day,
I do apologize and assure you that this is not typical of our guest's experience. We like to address any issues a guest may have while at the hotel, this may involve moving you to another room or having our maintenance/housekeeping team fix the problem right away. At this point let me assure you that we take all comments seriously and we appreciate you bringing these items to our attention. We will make all efforts to address the items. Best Regards, Marlo Amelio, GM
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“Marvelous Stay!”
5 of 5 stars Reviewed 28 December 2011

Friends referred us to the hotel. We travel all over the US & Canada. We loved it!! This was the best stay ever of any place. The staff was superb, hotel room was spacious (which was a great surprise) furniture, kitchen,all wonderful! Staff treated us like royalty and were truly glad to have us a guests. Hotel was clean and well maintined which we were so glad of. We have already booked for our next visit which will be a 2 months stay. Looking forward to it!
Hotel breakfast was awesome and we were never hungry. Love those big waffles!

Room Tip: Third floor has terrific views of the desert cities. Elevator to all floors is a plus, free parking...
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  • Stayed December 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask susandubois39 about Quality Inn & Suites Date Palm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marlo Amelio, General Manager at Quality Inn & Suites Date Palm, responded to this review
7 February 2012
Thank you for your review! We are glad that you enjoyed your stay!
Marlo Amelio-GM
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Additional Information about Quality Inn & Suites Date Palm

  • Quality Inn Date Palm
  • Cathedral City Quality Inn
  • Quality Inn Cathedral City
Address: 69151 East Palm Canyon Drive, Cathedral City, CA 92234
Price range (per night):* INR3,361 - 6,665

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