My husband and I checked in last night at 9:30pm, we were tired and ready to go to bed as soon as we checked in. While carrying our luggage to our room we noticed a very sketchy looking man in the parking lot, who looked like just did a drug deal. The door to his hotel room was wide open and completely trashed. It looks like he has lived there for months. We walked very fast upstairs to our room, and were welcomed by a group of men that just stared us down as we hurried in our room with scowls on their faces. We felt like we had just trespassed into gang territory. Not being familiar with the area did not help our comfort level.
The room was decently clean, but more like a motel. There were multiple deadbolts on the door. We felt very unsafe being there. We continued to hear people outside our room, and then the sound of keys being dragged on the metal railing, we felt like it was a signal (or something) that we were going to be robbed.
We stayed for an hour before packing up our stuff, shaking, and compacted our luggage so we only had one trip out in fear we could be attacked on our way out.
I asked for a full refund, and got it with no problem. That we really appreciated, but it came across as a regular instance for the man at the front desk.
If it hadn't been so late, and being so tired we would have noticed the very trashy area with truckers everywhere.
Do NOT stay here. Best Western or Holiday Inn are great places to go even closer to Magic Mountain without fearing for your life.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC