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BEST WESTERN PLUS Carpinteria Inn – reviews, photos

3.0 of 5
4558 Carpinteria Ave., Carpinteria, CA 93013
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BEST WESTERN PLUS Carpinteria Inn
BEST WESTERN PLUS Carpinteria Inn
BEST WESTERN PLUS Carpinteria Inn
BEST WESTERN PLUS Carpinteria Inn
BEST WESTERN PLUS Carpinteria Inn
BEST WESTERN PLUS Carpinteria Inn
Ranked #1 of 6 hotels in Carpinteria
3.5 of 5 stars 164 Reviews
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164 reviews from our community

    Trip type
Traveller rating
    39
    60
    31
    19
    15
Date Rating
1 review
“Bad Customer Service!”
2 of 5 stars Reviewed 25 January 2012

Booked through Priceline and was really excited to visit Santa Barbara however a family emergency came up. Although I knew Priceline “Name your price” policy, I figured I would call and give it a shot and ask for a refund and much to my surprise they said yes! Priceline said they have to verify the information I provided and contact the hotel regarding the refund. They said that it shouldn’t be a problem and all hotels agree to the refund. After a long process, Best Western was the one to deny my refund stating that, at first, I used the reservation (WRONG! I asked Priceline to ask Best Western for proof of checkin!) then after no proof, citing that the reservation date has passed!

I thought that Priceline would be the unpleasant one to work with but they actually have been really great and supportive about the refund and sadly it was the hotel that wouldn’t issue the refund for me. I understand the policy (reason for 2 stars instead of 1 star) however if Priceline is willing to give me a refund, I don’t understand why Best Western couldn’t have been as supportive and understanding!!

This tells me a lot about the customer service and business practice!

  • Stayed December 2011, travelled as a couple
    • 1 of 5 stars Service
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Ask Lph313 about BEST WESTERN PLUS Carpinteria Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anaheim, California
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
“A Consistently Delightful Place to Stay”
5 of 5 stars Reviewed 19 January 2012

For the second year in a row, our high school baseball team stayed at the BW Carpinteria, while here for some tournament play. Along with the 20+ players, many families travel with the team, there were about 50 of us altogether. The rooms are very nice (no floral bedspreads here), especially if you're lucky enough to get one with a (shared) balcony that overlooks the beautiful, lush courtyard. The beds and pillows are extremely comfortable. If you're ever in the area and need a place to stay, this is the place.

Room Tip: Request a room with a view of the courtyard balcony. Third floor rooms have vaulted ceilings.
See more room tips
  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by KBBaseballMom for Carpinteria
Ask KBBaseballMom about BEST WESTERN PLUS Carpinteria Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mississauga, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Pleasantly impressed”
5 of 5 stars Reviewed 6 January 2012
1
person found this review helpful

The hotel looks like an old Spanish hacienda with really nice grounds, lush foliage, lots of palm trees and interior gardens! Our room was on the first floor, facing the parking lot, however, it was very clean and comfortable, the AC was quiet and with the windows closed we did not hear a sound from the outside - even though the hot tab was really close by. Next morning we had an excellent breakfast at the hotel's restaurant upstairs. Bottom line: a perfect overnight stay offering everything a couple of tired travellers may need. Actually, we think of going back there sometime to spend a few days, as the little town of Carpinteria seems to be a good spot in general and has a nice beach at the ocean - 5 minutes from the hotel.

Room Tip: I suspect the upper floors may have more privacy, a better view and may also be quiter even with the...
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  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Vladimiramirela about BEST WESTERN PLUS Carpinteria Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alvin, Texas
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Carpinteria Best Western”
5 of 5 stars Reviewed 5 January 2012

Was a very nice place that was absolutely beautiful from the outside. Many types of plants and flowers that had an alluring smell. The hotel seemed more like a bed and breakfast.

  • Stayed June 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask gyroman2k about BEST WESTERN PLUS Carpinteria Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
california
Contributor
17 reviews 17 reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
“Sadly disappointing”
2 of 5 stars Reviewed 30 December 2011

We were so disappointed at this beautiful hotel... We did get a courtyard room, so no street noise, but being on the ground floor we could hear every step (etc.) taken in the room above! The hotel was completely full, so we could not change rooms, either (try to check in early when there might still be some options). The bed was great, the room spacious, the bathroom clean and bright with fluffy towels -- but the sound was very distracting at 11 p.m. and then early in the morning around 4 a.m. The other strange feature was the "fire hose" shower head... don't know why there wasn't a more modern and easy to use shower head as we've found in almost all other hotels we've visited recently. Also the breakfast was very limited, crowded and they ran out of some things. Sorry to give a negative vote to this very lovely hotel, but the beauty is only skin deep!

Room Tip: Arrive early in the day so you can request a room on the 3rd floor and on the courtyard.
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  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask CathyOfCal about BEST WESTERN PLUS Carpinteria Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esmeralda Zermeno, General Manager at BEST WESTERN PLUS Carpinteria Inn, responded to this review
3 January 2012
Dear CathyofCal,


Thank you for your notifying us about the shower head, noise and breakfast
experience that you had at the Best Western Carpinteria Inn. I appreciate your taking the time to write and hope you will accept my apologies for any inconvenience
during your stay. I will advise our Maintenance and Restaurant Department
of your concerns. We appreciate your patronage and hope you will stay with us the next time you are in Carpinteria, CA I can assure you we will do everything we can to make your stay a comfortable one.

Regards,

Esmeralda Zermeno
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about BEST WESTERN PLUS Carpinteria Inn

  • Best Western Carpinteria Hotel
  • Best Western Carpinteria
  • Carpinteria Best Western
Address: 4558 Carpinteria Ave., Carpinteria, CA 93013
Price range (per night):* INR6,161 - 15,347

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