I booked the Lodge over Christmas because my parent's house was full-up with other family members, and I needed a place that let me stay with my dog. When I called to make reservations, they were so nice! I felt like I was being invited into someone's home, and they were genuinely looking forward to seeing me. I got an incredible rate considering that it was Carmel Valley. I like the fact that the Lodge has everything you need but isn't stuffy. My room was larger than expected and very clean, and the staff was so accomodating that even though I wasn't staying at my parent's house for the holidays, I felt fully at "home" while I was on the property. I can't wait to come back!
P.S I accedently left an item behind in my room, and Les found it and shipped it back to me no problem. What great service! If it were another hotel, they wouldn't have bothered. Thanks Les!
