We stayed at the Colonial Terrace in the summer of 2008 and remembered the place fondly as having an excellent location, very close to the beach and within walking distance of the shops and restaurants. The grounds were lovely and well kept and the staff was very helpful and pleasant, the breakfast was very satisfying, and the afternoon cookies were delicious. The room was comfortable, but nothing special, and the price was not outrageous for Carmel. So in the spring of 2011 we decided to stay there once again. Unfortunately, we did not realize that the Inn had changed hands in the interim. The location, of course, was still ideal, the grounds were still very well maintained, the staff was helpful and pleasant, but sadly the breakfast was not nearly what it once was, though the afternoon cookies were as yummy as we remembered. Sadly, the room we stayed in was completely substandard, not just for the price, but for any price! The furnishings were old and worn, the bathroom was functional but tattered and full of mildew, the carpet was badly stained, the blinds did not completely cover the windows, and the heating system was very noisy. We asked the front desk if other rooms might be available, and they showed us 2 others, which didn't look much better than the one we were in, and were in fact, smaller. After staying the first night, we asked to talk to the management, expressed our dissatisfaction, showed them our room, and were graciously given a full refund. We then checked out and into another Inn. I have seen nicer rooms at the Colonial Inn, but none were available for the time we requested. The substandard room in which we stayed in 2011 was #4. And oddly, the first time we stayed there in 2008, we stayed in room #5, just next door, which was clean and pleasant. I guess you just have to be careful which room you pick. I do very much appreciate management's agreement to a refund, and I hope that if not already completely refurbished, all the rooms of this gracious old property will be upgraded soon, in keeping with its history, the lovely exterior and beautiful grounds.
Room Tip: I stayed in Room #5 in 2008 and it was pleasant and comfortable. I have also looked at some of the...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC