I reserved a on-redundable room directly from the hotel the day before my arrival. When I checked in the next day I was assigned the worse room. It was a oblong room facing the back of the hotel with a view of the building direcly behind the hotel. The heater was a stand alone unit not big enough to adequately heatt he room. I immediately went back and talked to the owner. I told him I was not satisfied with the room and adked if there was another room available. I told the owner why I did not like the room because it was to samall and had a bad location. He said ,"you are a single person and the room is big enough for you" He further said that were no other rooms available. I do not appreciate the bait and switch.
- Carmel Hotel
