I want to express my grattitude for the service I recieved during my recent stay with Motel 6 located off Carlsbad Village dr in Carlsbad, CA. I was assisted by a guest service agent by the name of Rafiq during my check in and never in my life have i witnessed someone do their job as well as this man did. He provided excellent customer service to me and other guests that required his attention. Staying in hotels is something I do for both work and leisure and after my experience Carlsbad Motel 6 is on the top of my list of places to stay. I wanted to thank Rafiq for such a wonderful experience. I would also like to stay that I have stayed in some of the nicest hotels in the area and this room was by far the cleanest. I think that more often than not the negative experiences are always brought to attention and never the good ones. So thanks again and I will be staying wiith you guys again very soon

Me and my wife traveled the whole night and was looking forward to get some rest after 10 hours driving. Called Motel 6 Downtown and reservied the room. When arrived there at the time agreed we have been told that the front desk clerk that replacing the night clerk is beeing late, so they can not give us a room till he get there. And with a straight face they told us that we have to wait outside till he get to work. Isn't it rediculouse, I guess they do not care at all for their guests! We had to wait half an hour till the clerk gets there, and then they did not even appologies, instead we got all their attitude like it was not their fault.
If you dont want to waste time and spend your nurves, don't go to this Motel. There is plenty of others around the area. We really love Howard Johnson in Encinitas, check it out! Great hotel and great customer service!

I stayed here thinking it would be OK for a couple of nights. I love the area in Carlsbad and of course the price was great, but you do get what you pay for. I am by no means a hotel snob or should I say motel snob, but I was very disappointed with this place. It looks OK from the outside as the grounds were well kept, but when I got in our room I couldn’t believe the size and the condition. The rooms are very small, musty, and in desperate need of renovation. At least the 2 we booked did. Also they should by no means be putting two beds in their rooms. You could barely move around without bumping into each other as the beds were crammed against the wall and the air conditioner leaving only a narrow strip down the center. It was so cramped. And the mattresses were terrible. I have slept better camping under the stars on the ground with just a sleeping bag then I did sleeping in their bed and that’s no exaggeration. To their credit it appears that they are going through and replacing the mattresses as I saw a bunch by the dumpster as I was walking back from O’Sullivan’s the 1 night I stayed there. Anyway, it was cool to be able to walk down the street and hit the various pubs and restaurants without having to drive, but other then that I wouldn’t stay here again. In fact after the first night I couldn’t take another one and checked out. I would rather spend a little more and have a decent nights sleep. If you want a cheap place in a good area then go for it, but you certainly get what you pay for.

We had to find a motel on short notice that could supply eight rooms for our family who gathered for our mother’s funeral. Motel 6 in downtown Carlsbad was the only one that could accommodate our needs on the Memorial Day weekend, other than the La Costa Resort, which was in the $350 range per night. We looked at the deceiving pictures on their website, and $69 sounded like a bargain when compared to our alternative. Who doesn’t look for a bargain in today’s economy? Most of us were pretty forgiving for the lack of amenities: no shampoo, recycled sandpaper on a roll next to the toilet, and no Kleenex. Our room had holes in the walls that look like they were patched with newspapers, and I don’t think the walls have seen a coat of paint in 20 years (they may have once been glossy white). The car wash I use has better towels than the ones supplied at this motel. The beds- I don’t know how to describe them, other than they were not much better than sleeping in the weed-filled rock garden downstairs.
We got over the problems, and actually turned the stay into an adventure, having a lot of good laughs about what we got ourselves into. We especially loved the bed spread with colorful “Motel 6” signs all over them, and took pictures so we can prove to our friends that we stayed in this motel. Even the idea of having to leave a drivers license at the desk in order to use an iron had us rolling in laughter. Then out of nowhere came the hotel manger from hell. I received a call about 3:30 in the afternoon chastising us for letting our kids run around our motel room. It turns out our room was directly above the mangers room, and we were disturbing her. I had to agree with her that my kids where too loud, and immediately quieted them down, and stuck them on a bed in front of the TV. About a half hour later, she called and repeated the earlier accusation – but this time no one had left the beds – we were too busy watching TLC channel. When I told her it wasn’t us, she became unglued and basically called me a liar. When I explained the situation, and expressed my dislike of her attitude, she quickly put me in my place, even letting me know she did not appreciate my “Back-talking”. As we walked out of the hotel later, she again trounced on us, warning me that if this occurred again… We walked away before she could tell us.
Later the next day, I found that my nephews were also woken up at 1:30 in the morning that same night and accused of being too loud. They had been sleeping for a few hours by then. It turns out the group that was creating all of the havoc was in the room next to them. Eventually, the night guard stationed himself outside that room, and the problem dissipated.
What gets me is the twenty-something manager did not bother to apologize for wrongly accusing me or my nephews. I know that her parents must be proud of her. She’s probably reached her pinnacle, and those years of education have really paid off. What more can a parent ask for? (I hope not grandkids!!!)