We chose the Blue Whale Inn for a special occasion, and contacted the property by telephone months in advance, to book a specific room. The Blue Whale website gives a detailed description of each room, and describes two of the rooms as being "favorites - booked well in advance" . We picked one of the "favorite" rooms, and were told it was available, and would be held for us. We also called two days before arriving to re-confirm the reservation. Upon our arrival at the Blue Whale, we were told that they had given our reserved room to someone else, because the heater had broken in their room, and they wanted to give them a nicer room to make up for the inconvenience. There were other rooms available, but they gave the other party our reserved room, with no concern about putting us out. The situation was very poorly handled, and the staff made no attempt to make up for the problem. Also, we had called two days in advance to order champagne for a birthday celebration, which they said would be in the room when we arrived, but they "forgot" about that completely. The breakfast was good - scrambled eggs and muffins, and assorted berries. Our previous stay at the Blue Whale was much better, but after this experience we would not recommend it.
- Blue Whale Hotel
- Blue Whale Hotel Cambria
