I'm always torn about how to review hotels that I visit on a special. Do I judge them based on their standard rate, or should I review them based on what I actually paid to stay there? I lean towards the former, and so I will judge this property based on it's advertised rate. On that scale I think it falls short. Admittedly it is an expensive area, but the property is dated and generic.
The hotel is functional, the staff is polite. It's within walking distance of downtown, but be aware that for half of that distance there is no sidewalk, there is just a very wide shoulder on the road.There is a complimentary breakfast, but on the morning I was there the lobby was so packed with guests it was a hassle. The coffee was so bland that my companion and I drove into downtown Calistoga to buy more acceptable coffee to start our day. (and I wouldn't consider us coffee snobs) The wood in some areas is showing it's age. A couple boards in the stairs were flexing quite a bit and a board on our balcony made me wary of standing on it. Speaking of the balcony: it was cute but it fronted the main road, so the main view was of cars and the glass didn't do much to block the sound of traffic, even at night.
Speaking of noise, the walls are very thin. While we couldn't make out words (thank goodness) we could tell every time the people in the room next to us were talking, or snoring.
The cleanliness was less than hoped for, with multiple hairs on the wall in the shower. It took almost 10 minutes for the water to turn warm in the morning. When we turned the heat on at night, the obvious scent was of barbecue sauce.
None of this would have mattered at a cheap motel. But for a Comfort Inn that charges this much per night, it was surprising. I wouldn't stay here at their listed rate.
- Clarion Collection Calistoga
- Clarion Collection Hotel Calistoga
