We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Elms – reviews, photos

1300 Cedar St., Calistoga, CA 94515
Hotel amenities
No photo provided
Got a photo?
Add it.
Ranked #27 of 29 Calistoga B&B and Inns
3.5 of 5 stars 21 Reviews
Which Calistoga hotels are on sale?
See hotels
Write a Review

21 reviews from our community

    Trip type
Traveller rating
    6
    2
    1
    6
    6
Date Rating
ca
1 review
1 helpful vote 1 helpful vote
“Just Say No”
1 of 5 stars Reviewed 15 June 2008
1
person found this review helpful

Posting this years after the fact, and feeling guilty about not sharing and sparing the experience early enough for some travelers, including good friends who recently and coincidentally had a bad experience. Please, if you are counting on a relaxed atmosphere with typical B&B hospitality, this is NOT the place for you. Our stay started with the innkeeper who opened the door for us while she was arguing with PG&E on the phone and blaring David Bowie music throughout the house. We were 30 minutes late for wine and cheese plate and told so by the owner. We stayed in the Carriage House, our mattress was very old and sunken in the middle, the sheets were pilly and the down comforter was unclean. There was dust fairly thick on the carrafe of port and the platter with the chocolates was dirty as well. The only saving grace was the breakfast, prepared by a hired cook who should be commended for saving everyone at the table from our displeasure the following morning. I wrote the owner a personal letter after our stay telling her about our stay, the good points, though not out-weighing the bad----no response whatsoever, which leads me to believe that she had no regrets and that possibly our experience was not unique.

  • Liked — breakfast
  • Disliked — hospitality and cleanliness
  • Stayed August 2003, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask nonosina about The Elms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Concord, Ca
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“What has happened to this lovely inn??”
1 of 5 stars Reviewed 27 August 2007

Years ago, I knew one of the owners and since he and his partner sold this place, it has falled apart.
I have stopped by to see if things had changed, but alas, not so.
I also had a very good friend in the wine industry who had offered to do wine tasting there, the innkeeper was not interested.
Knowing the orginal history of this once lovely place, it breaks my hear to say, "Do not stay at this Inn". Maybe one day some great transformation will occur and the Inn will become a wonderful excperience once more.

With much regrets I have written this review.

Kristen Hunter

  • Stayed April 2003, travelled solo
    • 3 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
Ask meqtpie about The Elms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Calistoga hotels

BEST WESTERN PLUS Stevenson Manor
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d80910?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Mount View Hotel & Spa
4 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d114004?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Roman Spa Hot Springs Resort
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d144796?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Cottage Grove Inn
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d73396?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Wine Way Inn
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d252096?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Chicago, IL
1 review
“Filthy and Unhospitable”
1 of 5 stars Reviewed 28 July 2007

Very unclean. Never saw the hosts. Front door and bedroom door did not lock. Windows did not open. Sheets were not clean. Human stains throughout. Only positives were it was off the main drag (walking distance) and the breakfast was good.

  • Disliked — Unclean.
  • Stayed May 2006, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
Ask bob333 about The Elms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, IL
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Lacking personallity”
2 of 5 stars Reviewed 9 October 2006
1
person found this review helpful

Although this landmark inn has a great reputation and is located perfectly off the main drag, it is lacking in the most basic of B&B requirements, warmth & attentiveness.

The Inn is charming in appearance, albeit very in need of restoration. The owners were nowhere to be found and the "fill-in" greeting committee was short & cold, more worried about joining her boyfriend for a smoke rather than tending to guests.

Once pressed, we received some water (no water, coffee or tea was readily available during our one day stay), a recommendation for a mud bath and other information.

The Inn is up for sale which may explain the lack of care for the grounds & the guests.

It may be worth another stay once the sale is final and a caring recipient once again is at the helm.

Oh yea, breakfast was yummy.....!

  • Liked — Breakfast & Location
  • Disliked — Hospitality
  • Tips/Secrets — Don't go until sold and updated
  • Stayed September 2006, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask zeco about The Elms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
san diego
1 review
1 helpful vote 1 helpful vote
“Do not recommend the Elms”
2 of 5 stars Reviewed 9 September 2006
1
person found this review helpful

My husband and I stayed there two nights and we never saw the Innkeeper. No one ever greeted us, asked us how things were or if we needed assistance of any kind. In other words no customer service whatsoever. The room was almost 300 per night with the tax and the bed was terribly uncomfortable. The room was dark and not too clean. Breakfast was okay but very sweet. I would not recommend this B&B to anyone.

  • Stayed September 2006
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
Ask noahbunny about The Elms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed The Elms also viewed

Solage Calistoga
4.5 of 5 stars 264 Reviews
Calistoga, Napa Valley
CHECK RATES! ABS:HotelCheckRates-d647781?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Calistoga Ranch, An Auberge Resort
5 of 5 stars 154 Reviews
Calistoga, Napa Valley
CHECK RATES! ABS:HotelCheckRates-d278021?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
EuroSpa & Inn
4.5 of 5 stars 179 Reviews
Calistoga, Napa Valley
CHECK RATES! ABS:HotelCheckRates-d552711?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 15 hotels in Calistoga, ranked by popularity »

Been to The Elms? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about The Elms

1300 Cedar St., Calistoga, CA 94515
Price range (per night):* INR8,615 - 13,617

Owners: What's your side of the story?

If you own or manage The Elms, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing