Bed Bugs. BITES ON MY FACE the following day. Is it ever worth that??
My man and I stayed here for one night with our 2 dogs - just happy that we found a place last minute that would accept our dogs. Without ANY other changes to my life except for this fateful one-night-stay, I broke out with bites on my fingers and FACE - what's worse, I made sure to rule out all other potential causes before recklessly jumping to conclusions that can tarnish a business.
My dermatologist verified they were definitely bedbugs if they went away now that I'm sleeping in my own home. However, I was so freaked out, I could NOT sleep until I knew no bugs were in my house. Inspector comes, verifies and documents there are no bugs in my home and that they stay localized to their "home". Ah, this B&B.
I called the owner, Rebecca and surprise! "I don't even know what bedbugs are, but I'm sure they aren't in Calistoga" I can't believe that anyone running a hotel didn't know bedbugs, but still, I knew what it could do to their business. I emailed links for information, the inspectors contact info as well as my inspection report and I informed her that it was required by the state of CA to report any incidents of bedbugs. No one returned my emails or calls when I tried to see what her inspection report revealed...to which I can only assume means they never paid the $175 bucks for the inspection or they did and the report confirmed my bedbug experience.
No reimbursement, no apologies, and way too much negligence.
- Official Description (provided by the hotel):
- Only 1 & 1/2 Blocks from Downtown Calistoga, 707 942.WINE (9463), rooms are private, perfect for two, but roomy enough for family & friends. Nestled at the foot of a rustic forested hillside, A CALISTOGA "ENCHANTED COTTAGE" is private, comfortable, relaxed, and romantic. The Inn showcases original prints of innkeeper, local professional photographer Rebecca Sheppard. A cottage or suite has private baths, A/C, candle-light &/or fireplaces in living rooms, claw foot tubs with showers, kitchen areas, WI-FI, cable TVs, CD players, queen feather beds, and private entrances and large front sitting porches for each room. A Calistoga "Enchanted Cottage B&B", is an early Calistoga settlement; the cottages were built in the 1830's; and the grounds are terraced with old, moss covered, fieldstone rock walls. Complimentary amenities include, a continental breakfast, delivered to your front porch each morning, use of the outdoor patio area for lounging, picnicking, and an outdoor BBQ - fireplace for cooler weather. ... more less