The grounds are lovely and the room was adequate, with nice comfortable beds and a stocked wood-burning fireplace, also convertible to gas. The shower was large with lots of hot water, but the sink water was not drinkable (?!) and the temperature control system did not work; the room never warmed above 60 -- very cold on a chilly night in mid-November 2011. The friendly young fellow who checked us in and showed us to our room did not know much about the room features (how to light the gas fireplace pilot, for instance). The owner Johannes and his wife did not put any focus on guest services and did not smile, thank us for coming, invite us to return, ask how we enjoyed our stay -- he was completely focused on how much I owed. He is the chef and she was seen doing housekeeping and between the two of them they handle all jobs, but the major focus -- hospitality -- is completely missing. The breakfast buffet was better than expected (granola, two hot quiches, pastries, fresh fruit) and we heard good comments about the expensive multi-course dinners available in the restaurant, but we chose to go to the excellent, more reasonably priced waterside restaurant at Inn at the Tides and enjoyed crab cakes and fish stew and a gorgeous sunset.
Overall, we felt this property has tremendous potential but needs updating and an influx of cash to turn it into something like the Kenwood Inn, a comfortable mix of casual and lush. The elements are all here, but the owners need to put more of an emphasis on friendliness, helpfulness and hospitality. Guests are their livelihood, not a bother.
This inn was in a great location and has so much unrealized potential -- but we would probably not choose to return.
Room Tip: Make sure the heating system in your room works!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC