I just got back from a great weekend in Big bear. We stayed at the Villa Grove Cabin which is not directly within the hotel. It's a cabin located in a great residential area. Very private and clean. We were 8 people so the option of renting a cabin was better than a set of hotel rooms. We have rented cabins in big bear before and they all seem to be dirty and out of shape. This cabin was great. The outdoor Spa was even better after a whole day in the slopes. It was VERY clean. Since our group was big and sometimes it tends to be a little noisy, this cabin was a great option, the rest of the cabins are not that close. Snow Summit and Bear Mountain were very close.

The downside: It took us a while to find it because it was snowing and the cabin is in a residential area. The linens and bed stuff in general was a little out of shape. The towels were not that great. All of us brought our own anyway. Definitelly recomend you bring your own stuff if you are picky about those things. The shower was ok, clean but needs some work. The kitchen has everything you need but nothing is new, we did not mind this at all but just want to let you know about the fact in case you mind.

Please note that if you want comments on the Lodge itself and their cabins located in their grounds, this review won't apply. We did have to stop to pickup the keys and do the paperwork and It looks very nice from the outside, the location is great right on the main street and close to everything.

I booked one of the small cabins that slept 4 and found it to be just right! The staff was very helpful and nice and the cabin was very clean. My family and I stayed for approximatly a week and we will definetly come back. While it is on a main st it was very quiet and peaceful at night. It was also located close enough to the village but far away enough to be enjoyable. Thanks for the wonderful service.

BEWARE... I booked with the reservationist after speaking with her 3 times... I even received an e-mail confirmation only hours later to receive a call telling me that they had to cancell my reservation b/c someone booked online before me and they had to honor that reservation. My question was why didn't they check this before they sent me confirmation. They left me scrambeling for another place. I just think that it was a lousy excuse and they probably bumped me for someone who was going to stay longer. I even spoke to the owner...he was not helpful.

My girl and I stayed at one of the Jacuzzi Suites. The location is great (near to everything). The room was big enough for us and quite comfortable. We found a few small hairs in the water when we were filling up the jacuzzi, but we just remove them with some paper. Our stay was lovely. The guy at the front desk back in the office was really kind and told us to call at any time if we had any problem. We didn't need to do this, because everything was great (well, just to ask for the wi-fi password). Would stay there again for sure.