Horrible place , Rude ppl, dirty rooms , Custemer service 0 . they tell u its lake view , but its not ,
We went to this place over the laber day weekend i paid $240 a night just to be lake front room, it was not , the room didnt even have a fan , asked the girl who was working that day( Rachel) to change the room or give money back, she changed our room with the attitude. i would NOT recomend this place. go somewhere more cheapper w nice ppl that can take care of U

At this Lodge you will find friendly staff and a wonderful view of the Lake. We have been here a few times and it has always been great. The rooms are nice and if you need anything they will bring it to you. Its a great location for a reunion or a quick week end get away. They are walking distance to downtown, shopping and a large selection of food and entertainment. Beds are comfortable and rooms have small kitchen area. Give it a try you will not be disappointed. Oh ya you can bring small dogs too if you cant live without them like me..

I’m all about expectations when traveling and this is especially helpful in Big Bear where the accommodation range is extensive.

First, none of the rooms identified as “suites” really are suites. The Kitchen, Garden, Spa and Lakefront “suites” are all single room hotel rooms with no separate bedroom. There is only one real suite and it is a two bedroom suite with a full kitchen. This unit is shown on the website but is not identified on the property map. In this suite, bedroom needs to be defined loosely here as there is no closet, no dresser and no TV in the master bedroom. The only bathroom in the suite is accessible only through this master bedroom.

At the Big Bear Lake Front Lodge you …

Can expect: pretty good location, comfortable beds, clean bedding, working kitchen appliances, hot water, reasonable quiet, great views, lake access (including boat dock for swimming or boating), generally friendly staff, generally clean rooms (our carpet clearly had not been vacuumed but was cleaned upon request), small but safe play area for kids 4 and up.

Cannot expect: dish soap, dish towels, working lights in refrigerator / stove, toaster, anything other than basic cooking utensils (eg. no spatulas), cooking knives (i.e. cannot cut an apple),mixing / serving bowls (we tossed salad in a sauce pan), BBQ tools, charcoal, matches, ice (even for purchase and despite what the room book says), ice trays, TV channel guide, alarm clocks, phone in room, screens on all windows, pillowcases on all pillows or real houskeeping services during your stay. If you ask the front desk for any of these items, you can expect to get a nicely stated “NO”.

Bottom line: Good place to stay if you can get a solid discount and can bring with you all of the things you will find lacking in the rooms.

Stayed overnight in room 17 & 19, 2nd floor, great lake view and you can fish, play and take pictures by the lake. There is a small veranda to relax at. Rooms are old but has microwave and refrigerator which saved us from eating out. The blankets are warm, the bed comfy. The bathroom is small but clean. The lady receptionist during check in was not very friendly, although we did not really have so much interaction with her. Very near the Marina where you can rent boats. We used Fish Big Bear Charter Service by Curt Dills and caught 19 fishes in 2 hrs. He and Mike were superb! We all had a blast on the lake.