We stayed here as the final stop of a honeymoon getaway and were not disappointed. Located a few minutes walk from Rodeo Drive and easy to get to tourist hotspots like Hollywood, Universal Studios and Santa Monica via bus. Use of the house car was handy for getting to and from restaurants and was readily available if you pre booked. Staff were falling over themselves to help you and if anything I felt guilty that I couldn't tip more as my cash was running out.

Room itself was smart with all the expected amenities, felt more than comfortable. The rooftop pool has stunning views of LA and the Hollywood Hills, a real bonus. Finally, the hotel provided us with chocolate dipped strawberries on our arrival, much appreciated. Would love to go back if my budget ever allows it again!!!!

The arrival personalized greeting and escort to room was good. Staff pleasant and professional. Rooms large and nice. Missing coffee / espresso machine! Spa and pool lovely. There are issues with housekeeping though. Upon arrival, spray bottle of cleaner on my desk. On day 2, I was out doing errands from 10-2 and was surprised to find my room uncleaned. I callEd and they came right away, but shoddy job - trash not emptied, left a dirty plate, did not vacuum. Other point, ordered late-night room service and got stale bread... Not a 5-star experience.

I was able to treat my wife to a a wonderful experience at this great property last November. The rooms are much larger than average and very nicely decorated. The staff was excellent, they really know how to treat their guests and I consider myself picky. We would definitely stay there again!

I loved my brief stay here, it definitely exceeded expectations from start to finish.

One thing I was quite impressed with was the standard room layout & size. Lots of hotels go heavy on the service & amenities, but still provide a fairly routine, generic room. The room here, which I assume was a standard base room (based on my booking), was really quite well thought out and generous. Great amount of storage, good lighting, well thought-out locations for power connections. Quite impressive. Even though the room are clearly not brand new, they are well maintained and not showing much age.

Service, as everyone said here, is lovely. No more to say there.

The location was not my favorite. It may be perfect for some, but its buried a bit down a residental street and there's no where in walking distance. I prefer to have some nearby "street life" when possible, but if you're looking for quiet & privacy, then its perfect.

The TV reception was a bit naff. But often is in hotels these days. It seems even at a 5-star place, the TV is pretty low on the list of priorities.

Also while my basic room had a balcony, it opened just onto an alleyway, so don't expect a view!

I think for this general type of hotel, ultra-luxury & quiet, this is about as good as it gets.