Have just returned from a short stay at this Hotel with my Wife. It was our first time here and we were very, very impressed. The service is possibly the best we have received any where in the world. We were welcomed by the staff and nothing was to much trouble. I am aware that in the usa the staff work for tips but we found all the staff to be genuinely helpful and friendly. we made use of the hotel rooftop pool and spa. The rooms we stayed in was a good size and had all that you need on a trip away from home.

Beautiful and spacious room, excellent and friendly staff, delicious room service dinner plus good location. One of my all time favorite hotels.

This is a delightful property on Santa Monica Boulevard which delivers Peninsula style and service in a hotel which could almost be classed as a boutique hotel. The rooms are decorated in a classical, slightly French style, in pastel colours with elegant soft furnishings. Our room had its own entrance hallway with a ladies' makeup table and mirror, which was sufficiently large to store the vast collection of baggage we had assembled for this particular trip. The bedroom was beautifully appointed and, in a charming touch, the pillows were embroidered with our initials.

Checkin was handled seamlessly in our room by a guest relations staff member who took us from our car directly to the room. While we only stayed for one night, we made fairly full use of the hotel. We had a glass of champagne in the lobby bar – they had excellent champagnes by the glass and, in a nice touch, the pianist asked us if we would like her to play any favourites. We then had dinner with friends in the main restaurant which served good food at surprisingly reasonable prices (even with the 20%). Breakfast the next morning was a la carte and, in my opinion, would work better as a buffet. The quality of the food was good but the servings were unnecessarily large and the cappuccino was capped with a pile of froth that resembled Mont Blanc on steroids and tasted terrible. Those of us who appreciate good coffee should start a worldwide movement to teach people how to make a decent cappuccino or caffe latte!

That said, I would thoroughly recommend this hotel for both business and holiday travellers. It was a joy to stay at.

Without a doubt, this is one of my most favorite hotels in the world. The interiors have recently been completely renovated. It was very comfortable before, but it is now beyond elegant. The service and personal recognition of the staff is better than one might encounter in any small hotel. All of the personnel are friendly, helpful and competent. Everyone wants to make sure that you are enjoying your stay, asking at the same time if there is anything that you need or if there is anything that they can do. The accomodations are wonderful. The food is excellent. The bar atmosphere is inviting, and though crowded with patrons who obviously want to be there, the staff is very attentive. The facilities and perks available for guests are all excellent, as good as any hotel in which I have stayed. Though prices are what should be expected from a hotel of this caliber, the value provided is first class.

I could go on and on with my praise for this hotel, which definitely is my choice when I am in Los Angeles. All of the above could not happen if the general manager (and his administrative staff) did not instill the appropriate helpful-competent attitude in his personnel, which shows, and requires many thanks for another fabulous return visit.