The rooms are all accessed from the outside, motel style, which I hate and have not encountered with the other Residence Inns I've stayed at. A female alone, they stuck me in the way back where the construction and renovation was taking place. You could actually see into all of the dark, vacant, abandonded rooms from the outside as the curtains were left in various states of open. It was just starting to get dark outside. So creepy! Then I look out my window and there are a bunch of townies/locals loitering behind the building, just parked with their cars and hanging out on the property. Then the train! That was the last straw. I asked to be moved to a more populated area away from the train.
I was moved to another room by the pool on the first floor, a well populated area. It was a handicapped room, worsely put together than the previous room, grungier, and didn't have a stove, which I was counting on using. The girl at the front desk was clueless in every way when I mentioned these things.
By the way, my initial check-in was 15 minutes prior to the evening reception close. All I wanted was a soda. Nope, none to be found and apparently no one could locate a free single soda in the entire place. The rest of the food was picked bare. It looked to be just nachos and cheese sauce. It was a pretty sad display, and the lazy staff just shrugged their shoulders.
I eventually went to the front desk and asked them if they could make amends for my inconveniences, and she assured me she'd credit my Marriott account with extra points. Next day I checked my bill and have reviewed my account a few times since then. NOPE, she didn't. Big shocker there.
They have a bunch of cluless slackers at the front desk and this is probably the worst Marriott Residence Inn I have ever encountered. It's an overpriced motel. I will never stay here again. The price they charged was ridiculous. $150 in Bakersfield!!! Marriott should be ashamed to have their name on this facility.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC