We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

Bakersfield

Free Newsletter

Interested in Best Western Crystal Palace Inn and Suites and Bakersfield?

We'll send you updates with the latest deals, reviews and articles for Best Western Crystal Palace Inn and Suites and Bakersfield each week.

  • Save Best Western Crystal Palace Inn and Suites
  • E-mail this page
BOOK NOW! ABS:HotelCheckRates-d75876?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_BOOKNOW

Best Western Crystal Palace Inn and Suites – reviews, photos


Check Rates and Availability
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Best Western Crystal Palace Inn and Suites? Share your experiences!

Write a Review
Add Photos
Add Videos

Reviews you can trust

65% Recommend
3.5 of 5 stars 46 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (46)
[ Date ] [ Rating ]
The restaurant is the issue here

Best Western Crystal Palace Inn and Suites

Save Review
4 of 5 stars
alexr0   13 contributions
Ramat Gan, Israel
7 Nov 2008 | Trip type: Family
1
person found this review helpful

We (family with one kid of 11) stayed in the hotel on our way from Los Angeles to Yosemite. Hotel's location and surprising quiteness (it is just off the highway - but nothing is heard: we stayed on the first floor in a pool view room) are obvious advantages. Rooms are large, clean, reception staff is friendly, so on...
The problem comes next morning and its name is breakfast.
The hotel serves large hot breakfast - it is not something "continental", it is a real food. The breakfast is served in the resaurant adjusted to the hotel and owned by it. Expect waiters, ordering from menu. And all this is terribly slow. They start at 6:30AM, we came somewhere near 7:00AM when the first wave of customers was almost over. And... 10 minutes wait for cleaning the table, then wait for order, then wait for order delivery, then... Waiters did not wake up completely; not all the staff works early morning...
The tip. Either come with the first way or wait until 8:00 (the serve till 9:00AM). It worth - we came around 7 spent 1hour 15 minutes there for breakfast in the hotel sitting on the road. By the way:
1) the restaurant is small so all tables were busy indeed,
2) there were free places on the bar, so it is not that bad, just positioning on the bar is not good for family breakfast.

  • Liked — Room size,quietness
  • Disliked — The breakfast
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
  • Date of stay October 2008
  • Visit was for Quality time with family
  • Travelled with Family with young children
  • Age group 50-64
  • Member since 11 October 2005
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
  • I selected this hotel as a top choice for Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Was this review helpful? Yes
  • View profile
  • Compliment reviewer
Report problem with review
Check Rates ABS:HotelCheckRates-d75876?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: INR2,961 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
we booked 3 rooms

Best Western Crystal Palace Inn and Suites

Save Review
4 of 5 stars
frugal_travler71   2 contributions
Northern California
7 Oct 2008 | Trip type: Friends getaway

Very nice place, clean rooms one with computer and flat screen TV. All had refrigerators and microwaves. Breakfast next door was included in the stay, and right next to Buck Owens Crystal Palace.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2008
  • Visit was for Quality time with friends
  • Travelled with Friends
  • Age group 50-64
  • Member since 05 September 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Was this review helpful? Yes
  • View profile
  • Compliment reviewer
Report problem with review
Check Rates ABS:HotelCheckRates-d75876?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: INR2,961 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Good hotel but restaurant poor

Best Western Crystal Palace Inn and Suites

Save Review
2 of 5 stars
Hampshire_TravelHog   21 contributions
Hampshire
22 Sep 2008 | Trip type: Couples

The room was excellent, very clean with new modern furnishings, which included a fridge and microwave. The hotel grounds are wonderful especially the pool area which is surrounded by lovely flowers and large palm trees. There was a large coach party staying the same night we were there and they did use the pool until quite late so it was a bit noisy up until about 11pm but after that it was quiet.

The price included an excellent hot complimentary breakfast, which is unusual, normally complimentary breakfast is just a Danish and coffee.

The hotel is located very close to the Freeway and is ideal if you are on a stopover and don’t want the hassle of driving into a large city. The downside is that there are no restraunts near by. We thought this didn’t matter because the hotel had an on-site restaurant owned and staffed by Best Western. Upon check-in we were told that the restraunt stayed open until 9pm but it closed much earlier for no apparent reason and we only just managed to get served. The lounge was also closed so we were not allowed to be served a beer or wine with our meal. The food arrived quickly but was heavily salted and very unpalatable.

Upon our return home we were asked to complete a Customer Satisfaction Survey where I mentioned the problem with the restaurant. To my surprise I was given a $25 refund so in the hotel’s defence they are genuinely concerned with a less than perfect stay.

  • Liked — Hotel grounds and pool
  • Disliked — Restaurant
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
  • Date of stay September 2008
  • Visit was for Other
  • Travelled with Spouse / significant other
  • Age group 35-49
  • Member since 17 August 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Older Travellers, Great pool scene, tourists
  • I do not recommend this hotel for An Amazing Honeymoon, A romantic getaway
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Was this review helpful? Yes
  • View profile
  • Compliment reviewer
Report problem with review
Check Rates ABS:HotelCheckRates-d75876?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: INR2,961 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
wonderful location !

Best Western Crystal Palace Inn and Suites

Save Review
5 of 5 stars
schatzi0   2 contributions
Jülich
11 Aug 2008 | Trip type: Family

Very clean, very friendly, great pool , wonderful breakfast.
We stayed for one night and wished we could stay longer.

  • Liked — everything
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2008
  • Visit was for Quality time with family
  • Travelled with Family with young children
  • Age group 35-49
  • Member since 11 August 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
  • I do not recommend this hotel for An Amazing Honeymoon, A romantic getaway
  • I selected this hotel as a top choice for Outdoor / Adventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Was this review helpful? Yes
  • View profile
  • Compliment reviewer
Report problem with review
Check Rates ABS:HotelCheckRates-d75876?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: INR2,961 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
112 degrees and no AC

Best Western Crystal Palace Inn and Suites

Save Review
1 of 5 stars
nikOregon   2 contributions
Oregon
4 Aug 2008 | Trip type: Family

112 degrees in Bakersfield when we checked in, first of all lost the fact we were traveling with a dog. Get to our room, cockroach, they call it a water bug, dead on the bathroom floor and AC not working. Told to give it time and check back later. Came back later, AC not working, told maintenance would have to check, but we could move to another room. By the time maintenance checked, no more rooms available, so we got a refund and moved to another motel at 11pm at night. By the way, no where around the motel to walk your dog except asphalt, very very hot asphalt.
Other family members staying in a second room were kept awake by pool noise and noisy ice maker.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check-in / front desk
    • 2 of 5 stars Service
  • Date of stay July 2008
  • Visit was for Quality time with family
  • Travelled with Family (extended)
  • Age group 50-64
  • Member since 23 February 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
  • I do not recommend this hotel for Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, pet owners, tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Was this review helpful? Yes
  • View profile
  • Compliment reviewer
Report problem with review
Check Rates ABS:HotelCheckRates-d75876?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: INR2,961 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Check Rates and Availability
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Best Western Crystal Palace Inn and Suites? Share your experiences!

Write a Review
Add Photos
Add Videos
Travellers Who Viewed This Property Also Viewed
Location: Bakersfield, CA
INR7,517*
Check Rates ABS:HotelCheckRates-d75873?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Location: Bakersfield, CA
INR3,326*
Check Rates ABS:HotelCheckRates-d79605?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
INR3,827*
Check Rates ABS:HotelCheckRates-d79617?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Average price/night*

Do You Own Best Western Crystal Palace Inn and Suites?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Centre
  • Add Photo
  • Add Video

Best Western Crystal Palace Inn and Suites Also Known As

  • Best Western Bakersfield
  • Bakersfield Best Western
Address: 2620 Buck Owens Boulevard, Bakersfield, CA 93308
See all sites
Just In: Best Hotels of 2010 »
TravelPod
Virtual Tourist
Cruise Critic
BookingBuddy
Other TripAdvisor sites: